Care Manager: Client Advocacy & Service Coordination

aboundhealth; South Brunswick (NJ); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Wellness program

401(k) after 12 months

Job summary

Abound Health NJ seeks a Care Manager in New Jersey to provide support, advocacy, and guidance to individuals receiving New Jersey Waiver Services. You will report to the Program Director and ensure high-quality service delivery while maintaining compliance and supporting clients and staff.

Key responsibilities include documentation, staff development, ISP meetings, and coordinating trainings. Strong collaboration and regulatory knowledge are essential for success in this role.

Qualifications

• Ability to manage changing priorities in a fast-paced environment.
• Excellent communication and interpersonal skills with clients, families, staff, and community partners.
• Ability to multitask, problem-solve, and maintain professionalism under pressure.
• Strong understanding of ISP implementation and Medicaid/third-party billing.
• Ability to work collaboratively within a team and maintain therapeutic relationships.
• Strong attention to detail, accuracy, and organization.
• Alignment with Abound Health NJ’s mission, vision, and values.

Responsibilities

• Review client service notes and ensure documentation meets regulatory standards.
• Maintain accurate and up-to-date client and staff records.
• Conduct clinical and supervisory meetings, annual evaluations, and staff development plans.
• Participate in staff meetings and client ISP meetings; advocate for client needs.
• Develop individualized goals, task analyses, and interventions.
• Complete assessments, progress reports, and AENs as required.
• Oversee staffing patterns, scheduling, and PTO/payroll requests.
• Ensure completion of client—specific trainings and accurate OnTarget goal entry.
• Resolve client/guardian grievances and complete incident reports within required timelines.
• Build community relationships, represent Abound Health NJ at events, and support resource access.

Skills

Multitasking

Communication

Collaboration

Problem solving

Regulatory knowledge

Therapeutic relationships

Attention to detail

Education

Master's degree + 1 year experience

Bachelor's degree + 2 years experience

Associate degree or 60 credits + 4 years experience

High school diploma/GED + 5+ years experience

Job description

Abound Health NJ seeks a Care Manager in New Jersey to provide support, advocacy, and guidance to individuals receiving New Jersey Waiver Services. You will report to the Program Director and ensure high-quality service delivery while maintaining compliance and supporting clients and staff.

Key responsibilities include documentation, staff development, ISP meetings, and coordinating trainings. Strong collaboration and regulatory knowledge are essential for success in this role.