Care Manager: Client Advocacy & Care Coordination

Abound Health; Saddle Brook (NJ); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Health benefits

401(k) plan after 12 months

Paid time off

Job summary

Abound Health NJ is seeking a Care Manager in New Jersey to provide advocacy, support, and guidance to individuals receiving Waiver Services. You will report to the Program Director and help ensure high-quality service delivery while maintaining compliance and supporting clients and staff.

You will conduct meetings, develop individualized goals, and oversee staff scheduling and trainings, building relationships with communities and guardians.

Qualifications

• Ability to adapt to changing priorities in a fast-paced environment.
• Excellent communication with clients, families, staff, and partners.
• Knowledge of ISP implementation and Medicaid/third-party billing.
• Ability to work collaboratively within a team and maintain therapeutic relationships.
• Strong attention to detail and organizational skills.

Responsibilities

• Review client service/grid notes and ensure documentation meets regulatory standards.
• Maintain accurate and up-to-date client and staff records.
• Conduct clinical and supervisory meetings, annual evaluations, and staff development plans.
• Participate in staff meetings and client ISP meetings; advocate for client needs.
• Develop individualized goals, task analyses, and interventions.
• Complete assessments, progress reports, and AENs as required.
• Oversee staffing patterns, scheduling, and PTO/payroll requests.
• Ensure completion of client-specific trainings and accurate OnTarget goal entry.
• Resolve client/guardian grievances and complete incident reports within required timelines.
• Build community relationships, represent Abound Health NJ at events, and support resource access.

Skills

Prioritization

Communication

Multitasking

ISP implementation

Billing knowledge

Team collaboration

Attention to detail

Education

Master’s degree + 1 year experience

Bachelor’s degree + 2 years experience

Associate’s degree / 60 credits + 4 years

High school diploma / GED + 5+ years

Job description

Abound Health NJ is seeking a Care Manager in New Jersey to provide advocacy, support, and guidance to individuals receiving Waiver Services. You will report to the Program Director and help ensure high-quality service delivery while maintaining compliance and supporting clients and staff.

You will conduct meetings, develop individualized goals, and oversee staff scheduling and trainings, building relationships with communities and guardians.