Care Manager/ Case Manager

COGENT Infotech; Dover (DE); On-site; USD 45,000 - 65,000; Full time

Job summary

A consulting and talent solutions company seeks a Promise Care Manager based in Dover, DE. The role involves working with individuals with severe and persistent mental illness, conducting comprehensive assessments, and developing personalized recovery plans. Responsibilities include coordinating care, community provider collaboration, and providing necessary support services. Candidates must hold a Bachelor's degree and a valid driver's license, with experience in the mental health field preferred. This position emphasizes inclusion and welcomes diverse applications.

Qualifications

• Experience in the mental health field is beneficial.
• Valid driver’s license is required.

Responsibilities

• Conduct comprehensive assessments and develop individualized recovery plans.
• Coordinate appropriate levels of care and ensure compliance with contract standards.
• Provide community-based support through beneficiary visits and documentation.

Education

Bachelor’s degree

Job description

Company Background

At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 21 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting‑edge solutions to global clients across both public and private sectors.

Job Title

Promise Care Manager

Location

Dover, DE

Job Summary

Care Manager within the Promise Program, working as part of an interdisciplinary team to support individuals with severe and persistent mental illness, including those with co‑occurring disorders. Responsible for conducting comprehensive assessments, developing individualized recovery plans, coordinating appropriate levels of care, and ensuring services are delivered in compliance with contract standards. Provides community‑based support through beneficiary visits, documentation, and collaboration with a broad network of community providers. Serves as a liaison between clients, providers, and internal teams, represents the program in meetings, and assists with front‑desk coverage and call screening as needed. Occasionally transports clients to appointments using a state vehicle.

Job Description

The incumbent will act as a Care Manager in performing assessments, helping to develop individualized recovery plans, determining appropriate levels of care, placing individuals in those levels of care, and ensuring that care is delivered according to contract standards. Duties will include visiting beneficiaries in the community, charting, acting as a liaison with a large number of community providers, covering meetings and front‑desk tasks, and occasionally transporting clients in a state vehicle to appointments.

Qualifications

Bachelor’s degree and valid driver’s license; experience in the mental health field is beneficial.

EEO Commitment

Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply.