Care Manager

Connecticut-Community-Care; Bristol (CT); On-site; USD 52,000 - 76,000; Full time

Job summary

Connecticut Community Care seeks a Care Manager to support individuals in Long-Term Services and Supports, coordinating formal and informal caregivers. The role emphasizes person-centered decision-making, rights, and choosing care options within the community.

The position requires a BA and two years of direct case management experience, with bilingual preference. Responsibilities include assessments, care planning, and collaboration with an interdisciplinary team to ensure quality,

Qualifications

• Bachelor’s degree in administration, social work, public health, recreation, psychology, counseling, gerontology, or related field.
• Minimum of two years’ direct case management experience.
• Bilingual preferred.
• Knowledge of community resources; Medicaid/Medicare helpful.
• Familiarity with funding sources and service options.
• Experience conducting comprehensive assessments in various settings.
• Strong advocacy and communication skills.
• Reliable transportation and valid driver’s license.

Responsibilities

• Addresses individuals’ needs through comprehensive, person-centered assessments in preferred settings.
• Educates individuals on program components, options, eligibility, costs, and benefits.
• Completes client documentation, applications and required forms promptly.
• Monitors care plan quality, updates service orders and renewals with providers.
• Conducts interviews with clients and families for reassessment and plan adjustment.
• Collaborates with interdisciplinary team and participates in on-call coverage.
• May mentor new staff and participate in continuing education.

Skills

Bilingual

Communication skills

Education

Bachelor's degree

Job description

Description

Reporting Office: North Central (Bristol)

Covering Region/Community: East Hartford/Hartford

Job Requirement: Must have BA Degree & minimum 2yrs of direct Case Management experience.(Bilingual preferred)

Mission

Connecticut Community Care helps people of all ages, abilities, ethnicities and incomes live their best lives at home with active and meaningful connections to their communities.

Summary

The Care Manager assists individuals in maintaining an interactive process of informed decision-making about Long-Term Services and Supports. Serves a key role in coordinating the efforts of formal and informal caregivers on behalf of clients. Care Management is a person-centered service that values the consumer’s choices and rights.

Essential Functions

• Conducts comprehensive, systematic, assessments that are person-centered with individuals, including family or representative as requested, in the person’s preferred setting for the discovery, use, and screenings for public programs.
• Educates individuals on the components of the program, service options, and DSS guidelines, including eligibility, costs, how each may work with the person’s formal and informal supports and resources, and the pros and cons/costs and benefits of each option.
• Promptly completes all client documentation, applications, forms, and additional documentation as required.
• Monitors and reviews continued cost effectiveness, quality and appropriateness of care plan/service delivery, service order entry and renewals, and the contractual obligations. Works with the individual to make revisions where necessary, at established intervals and as otherwise indicated, in conjunction with the service provider.
• Conducts person-centered telephone and in-person interviews with clients and their families, and other activities necessary for reassessment of clients and the monitoring and adjustment of care plans.
• Works effectively as part of an interdisciplinary team and in conjunction with other internal and external resources and committees. Participates in on-call services and acts as backup for emergency community coverage.
• May participate in mentoring new staff and additional continuing education services

Requirements

Qualifications

Education:

Bachelor’s degree in administration, social work, public health, recreation, psychology, counseling, gerontology, or related field required.

Experience:

Must have a minimum of two years’ experience in health care or human services. A Bachelor’s degree in Nursing, Health, Social Work, Gerontology or a related field may be substituted for one year of experience.

Knowledge and understanding of psychological, human development, social, health, and economic factors influencing the attitudes and behavior of individuals and families.

Knowledge of community resources available to individuals and families; an ability to mobilize resources into a coordinated and comprehensive plan of care.

Familiarity with funding and financial sources; including Medicaid and Medicare.

Experience in conducting comprehensive, systematic, person–centered assessments in community settings, homes, hospitals and nursing homes.

Strong advocacy and communication skills with self-determination as a key component.

Experience building rapport and relationships with individuals, families and community resources.

Other:

Must possess reliable transportation, a valid driver's license, and current automobile insurance. Position may require occasional long distance driving.

Work Environment and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to perform these functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.