Care Manager Access Care Partners Access Care Partners

Human Service Forum; Holyoke (MA); Hybrid; USD 33,000 - 36,000; Full time

Benefits offered by this job

Hybrid schedule

Mileage reimbursement

Job summary

Access Care Partners is seeking a compassionate Case Manager for our Home Care team in Holyoke, MA. You will assess clients in their homes, develop care plans, and coordinate services with community resources to support independence.

Join a mission-driven team serving Holyoke and surrounding communities, with a hybrid schedule after 6 months and mileage reimbursement for client visits.

Qualifications

• Bachelor’s degree in Social Work or a related field.
• Experience in case management or working with older adults.
• Knowledge of community resources and healthcare systems.
• Strong communication and trust-building with clients and families.
• Proficiency with electronic health records (EHR).

Responsibilities

• Conducting thoughtful, person-centered assessments in clients' homes.
• Developing individualized care plans to support independence and quality of life.
• Coordinating services and community resources for smooth care.
• Monitoring progress and adjusting plans for best outcomes.
• Advocating for consumer rights, needs, and preferences.
• Collaborating with a mission-driven team and partners.

Skills

Empathy

Communication

Organization

Client advocacy

Team collaboration

Education

Bachelor’s degree in Social Work

Tools

EHR systems

Job description

Pay: $24.00 – $26.00 per hour

Job description:

Care Manager – Home Care

Location: Holyoke, MA
Organization: Access Care Partners
Pay: $24.00–$26.00 per hour
Do Work That Truly Matters—Every Single Day

At Access Care Partners, we believe everyone deserves to age with dignity, independence, and choice. We’re looking for a compassionate, motivated Case Manager to join our Home Care team in Holyoke, MA, serving clients in Holyoke, Chicopee, South Hadley, Granby, Ludlow, Belchertown, and Ware. If you’re energized by meaningful work, strong relationships, and community impact, this role is for you.

This is more than a job—it’s an opportunity to walk alongside older adults and their families, helping them navigate care, stay safely at home, and live fuller lives.

What You’ll Do

As a Case Manager, you’ll be a trusted partner and advocate for consumers in our Home Care program. Your work will include:

• Conducting thoughtful, person-centered assessments to understand each consumer’s strengths, needs, and goals (Visits are conducted in the client’s homes)
• Developing individualized care plans that support independence and quality of life
• Coordinating services and community resources to ensure smooth, responsive care
• Monitoring progress and adjusting plans to support the best possible outcomes
• Advocating for consumer rights, needs, and preferences
• Collaborating closely with a supportive, mission-driven team and community partners

Who You Are

You’re empathetic, organized, and driven by purpose. You bring:

• A Bachelor’s degree in Social Work or a related field
• Experience in case management, human services, or working with older adult populations
• Knowledge of community resources and healthcare systems
• Strong communication skills and the ability to build trust with consumers and families
• Comfort with technology, including electronic health records
• A valid driver’s license and reliable transportation
• Ability to successfully complete required background checks (CORI, SORI, SAMs GSA, MassHealth Exclusion List, OIG)

Why You’ll Love Working at Access Care Partners

• Make a Real Impact: Your work directly improves lives in our community
• Supportive Team Culture: You’ll be valued, heard, and supported
• Professional Growth: Ongoing learning and development opportunities
• Hybrid Schedule: After 6 months and satisfactory performance, enjoy 2 remote days and 3 in-office days each week
• Meet Client’s where they are at: Visit Clients in their homes using your own vehicle and be consistently reimbursed for mileage!

Ready to Make a Difference?

If you’re passionate about helping people live independently and thrive, we’d love to hear from you. Be part of a team that truly cares.

Access Care Partners is an equal opportunity employer.-We believe diverse voices strengthen our work—and we welcome yours.
Job Type: Full-time