Care Manager

Suffolk Primary Health, LLC; Village of Hempstead (NY); Vor Ort; USD 77.146.000 - 86.789.000; Vollzeit

Benefits dieser Stelle

Full benefits package

Generous paid holidays

Supportive team

Comprehensive training

Growth opportunities

Zusammenfassung

Suffolk Primary Health, LLC is seeking a warm, organized Spanish-speaking Intake Coordinator for our Hempstead team to manage the care management intake process and ensure families receive the services they need.

The role involves coordinating with families, providers, and Medicaid Managed Care Plans, conducting assessments, developing individualized Care Plans, and maintaining documentation with compliance and ongoing training.

Qualifikationen

• Bachelor's degree required.
• Bilingual Spanish required.
• Experience with government programs or case management is a plus.
• Strong organizational and computer skills.
• Ability to work independently and as part of a team.

Aufgaben

• Oversee and manage the Care Management intake process.
• Conduct monthly home visits during initial months and provide ongoing support.
• Coordinate services with families, providers, and Medicaid Managed Care Plans.
• Conduct assessments and develop individualized Care Plans.
• Maintain accurate, complete, and timely documentation.
• Ensure compliance with DOH, Health Home and applicable requirements.
• Attend weekly trainings and team meetings.
• Develop and maintain a directory of services and community resources.

Kenntnisse

Bilingual Spanish

Detail oriented

Organizational skills

Problem solving

Ausbildung

Bachelor's degree

Tools

Computer skills

Jobbeschreibung

About the Position

We are a Care Management program servicing Long Island, looking for a warm, organized, detail-oriented Spanish Speaking Intake Coordinator to join our Hempstead team.

This is a great opportunity for someone who enjoys working with families, solving problems, navigating services and insurance requirements, and making sure participants receive the services they need.

Responsibilities

• Oversee and manage the Care Management intake process, including reviewing referrals, determining eligibility, and coordinating enrollment.

• Serve as a Care Manager during the initial months of joining, including conducting monthly home visits and providing ongoing support to members and families.

• Collaborate with families, providers, therapists, community organizations, and Medicaid Managed Care Plans to coordinate services.

• Conduct assessments and develop individualized Care Plans.

• Maintain accurate, complete, and timely documentation of all care management activities.

• Ensure compliance with DOH, Health Home, and applicable regulatory requirements.

• Attend weekly virtual trainings, team meetings, and program updates to remain informed of policies, procedures, and service requirements.

• Assist in developing and maintaining a comprehensive list of available services, providers, and community resources to help Intake staff appropriately direct referrals based on each individual's needs and eligibility.

Who We're Looking For

• Kind, positive, dependable, and highly detail-oriented

• Strong problem-solving skills and a "get it done" attitude

• Comfortable communicating with families and navigating paperwork

• Experience with government programs, insurance, healthcare, social services, psychology, or case management is a plus

• Bilingual Spanish

• Have a bachelor's degree

• Strong organizational and computer skills

• Able to work independently and as part of a supportive team

What We Offer

• Approximately $27/hour

• Full-time (starting as part-time)

• Full benefits package

• Generous paid holidays

• Supportive team and full training on systems and requirements

• Potential for growth

• Meaningful work helping individuals and families access services