Title: Care Manager
Location: Remote - 80% work from home /Travel is based on caseload (30%)
Duration: 3 Months (Potential to Extend/Convert)
Shift: 8-5 M-F, no OTRegion 9 - St. Lucie, Indian River, Okeechobee, Martin and Palm Beach.Must haves: Pediatric experience of 2 years minimum
Nice to haves: Case Management experienceResponsibilities:
- May perform telephonic, digital, home and/or other site visits outreach to assess member needs and collaborate with resources
- Develops ongoing care plans for members with high level acuity and works to identify providers, specialists, and community resources needed for care including mental health and substance use disorders
- Coordinates as appropriate between the member and/or family/caregivers, community resources, and the care provider team to ensure identified services are accessible to members
- Monitors care plans/service plans and/or member status and outcomes for changes in treatment side effects, complications and clinical symptoms and provides recommendations to care plan/service plan based on identified member needs
- Facilitates care coordination and collaborates with appropriate providers or specialists to ensure member has timely access to needed care or services
- Collects, documents, and maintains member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
- Provides education to members and their families on procedures, healthcare provider instructions, treatment options, referrals, and healthcare benefits, which may include behavioral health and social determinant needs
- Provides feedback to leadership on opportunities to improve and enhance care and quality delivery for members in a cost-effective manner
Must haves:
- Pediatrics - Minimum of 2 years
Nice to haves:
- Bilingual preferred
- Experience with electronic medical records
- Basic Excel skills
Candidate Requirements |
Education/Certification |
Required: Education/Experience:
Requires a Master's degree in Behavioral Health or Social Work or a Degree from an Accredited School of Nursing and 2 - 4 years of related experience.
|
Preferred: |
Licensure |
Required: LCSW/LMHC license active in Florida |
Preferred: |
Position is offered by a no fee agency.