CARE MANAGER

Lutheran Services Carolinas; Columbia (SC); On-site; USD 48,000 - 54,000; Full time

Job summary

Lutheran Services Carolinas is seeking a dedicated professional to support youth and families in Columbia, SC in an in-person role. You will coordinate referrals, complete documentation, and collaborate with DSS and community partners to ensure services meet youth needs.

The ideal candidate has strong communication and organizational skills, experience with assessments, and a commitment to confidentiality in a fast-paced environment. Valid driver’s license and flexibility are required.

Qualifications

• Strong communication and interpersonal skills, able to work independently or in a team.
• Experience with documenting in logs and progress notes with attention to confidentiality.
• Knowledge of child welfare or related services is preferred.
• Proficient in Microsoft Word and Excel; ability to manage multiple tasks.
• Flexible and adaptable in a fast-paced, field-based environment.
• Must be at least 21 years old with valid driver’s license and transportation.

Responsibilities

• Assist referrals and placement of youth into program services.
• Complete and maintain daily logs, progress notes, and other required documentation.
• Build and maintain relationships with DSS representatives and partners.
• Attend staffing meetings and provide updates on youth progress.
• Assess youth needs and coordinate referrals for additional services.
• Transport youth to appointments and activities as needed.
• Advocate for youth and families during meetings with outside agencies.
• Maintain knowledge of DSS policies and reporting requirements.
• Apply behavior management techniques to support positive outcomes.
• Collaborate with staff, families, schools and partners.
• Complete assessments and assist with treatment recommendations.
• Perform other duties as assigned.

Skills

Communication skills

Interpersonal skills

Organizational skills

Documentation skills

Behavior management

MS Office

Confidentiality

Adaptability

Team collaboration

Education

Bachelor's degree in a human services-related field with 2 years of experience; or Bachelor's in non-related field with 5 years; or Master's in human services-related field with 1 year

Job description

Job Details: Job Location: LSC - Columbia Office - Columbia, SC 29201, Position Type: Full Time, Salary Range: $24.04 Hourly, Travel Percentage: None, Job Shift: Second Shift

Essential Responsibilities

• Assist with referrals and placement of youth into program services.
• Complete and maintain daily logs, progress notes, and other required documentation.
• Build and maintain positive working relationships with DSS representatives and community partners.
• Attend staffing meetings and provide updates regarding youth progress and service needs.
• Assess youth needs and coordinate referrals for additional services and supports.
• Transport youth as needed to appointments, activities, and services.
• Advocate for youth and families during meetings and interactions with outside agencies.
• Maintain knowledge of DSS policies, procedures, and reporting requirements.
• Apply behavior management techniques and intervention strategies to support positive outcomes.
• Collaborate with program staff, families, schools, and community partners.
• Complete assessments and assist with development of treatment recommendations.
• Perform other duties as assigned.

Qualifications

Education

• Applicants must meet one of the following qualifications: Bachelor's degree in a human services-related field and two years of experience working with the population served; or Bachelor's degree in a non-related field and five years of experience working with the population served; or Master's degree in a human services-related field and one year of child welfare experience.

Experience

• Experience working with children, adolescents, and families preferred.
• Knowledge of child welfare, foster care, behavioral health, or related services preferred.
• Experience collaborating with community agencies and service providers is a plus.

Skills & Abilities

• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively within a team environment.
• Strong organizational and time management skills.
• Ability to complete assessments and maintain detailed documentation.
• Knowledge of behavior management strategies and child development principles.
• Proficiency in Microsoft Office applications, including Word and Excel.
• Ability to maintain confidentiality and professionalism.
• Flexible and adaptable in a fast-paced environment.

Additional Requirements

• Must be at least 21 years of age.
• Valid driver's license and reliable transportation required.
• Ability to work a flexible schedule when needed.
• Knowledge of family systems, attachment theory, child development, and community resources preferred.

Working Conditions

• In-person work environment.
• Regular interaction with youth and families.
• Ability to travel locally as needed.
• Ability to lift and carry up to 25 pounds.
• Ability to bend, stoop, reach, and navigate stairs.
• Frequent computer use and documentation responsibilities.

Why Join Lutheran Services Carolinas?

At LSC, you'll have the opportunity to make a meaningful impact in the lives of youth and families throughout South Carolina. Join a mission-driven organization that values compassion, innovation, and service while helping children and families build brighter futures.

Work Location: Columbia, SC (In-Person)

Lutheran Services Carolinas is an Equal Opportunity Employer.