DIRECT SERVICE PROFESSIONAL

Lutheran Services Carolinas; Raleigh (NC); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Sign-on bonus

Medical, Dental, Vision benefits

RETIREMENT

PTO and more

Free medical insurance option

Career advancement opportunities

Tuition assistance and scholarships

Job summary

The Direct Service Professional (DSP) at Lutheran Services Carolinas provides compassionate, person-centered support to residents at the Whittecar Group Home in Raleigh. You’ll assist with daily living activities, promote independence, and help participants achieve personal goals in a safe, supportive setting.

We offer a full-time schedule, a $1,000 sign-on bonus, $16.00 per hour with an additional $2 per hour for opting out of benefits, eligible benefits after 30 days, and opportunities for

Qualifications

• High school diploma or GED required.
• Experience with individuals with intellectual and developmental disabilities, behavioral health needs, or other vulnerable populations preferred.
• Human services experience is a plus but not required.

Responsibilities

• Provide direct care and supervision to individuals served.
• Assist with activities of daily living, including personal care, hygiene, meal preparation, and housekeeping as needed.
• Support individuals in achieving personal goals and increasing independence.
• Promote community engagement and participation in recreational, educational, and social activities.
• Assist with transportation to appointments, community activities, and other approved destinations.
• Maintain accurate documentation and complete reports in a timely manner.
• Observe and report changes in physical, emotional, or behavioral conditions.
• Follow all agency policies, procedures, and regulatory requirements.
• Assist with medication administration as permitted by training and program requirements.
• Maintain a safe, clean, and supportive living environment.
• Build positive and professional relationships with individuals, families, teammates, and community partners.
• Attend required training and staff meetings.
• Perform other duties as assigned.

Skills

Compassionate

Patient

Dependable

Strong communication

Team player

Confidentiality

Emergency response

Education

High school diploma or GED

Job description

Job Details

• Job Location: LSC- Child and Family Services- Whittecar Group Home - Raleigh, NC 27604
• Position Type: Full Time
• Salary Range: $16.00 Hourly
• Travel Percentage: None
• Job Shift: First Shift

About Lutheran Services Carolinas

Lutheran Services Carolinas (LSC) is a mission-driven nonprofit organization dedicated to serving individuals and communities across North and South Carolina. Founded in 1960, LSC provides a wide range of services for children, families, and seniors through compassionate care, innovative programs, and community partnerships. Guided by a commitment to dignity, respect, and service, LSC strives to empower those we serve and make a meaningful difference in the lives of others.

One of LSC's Child and Family communities is seeking a full-time Direct Service Professional.

What We Offer

• Full-time
• $1,000 Sign-On Bonus
• $16.00 per hour
• Additional $2.00 per hour if teammate opts out of benefits
• Benefit eligibility begins after 30 days
• Medical, Dental, Vision, Retirement, PTO, and more
• Free medical insurance option ($0 premium)
• Career Advancement Opportunities
• Tuition Assistance and Scholarship Opportunities

Position Summary

The Direct Service Professional (DSP) provides compassionate, person-centered support to individuals served by Lutheran Services Carolinas. This position assists individuals with daily living activities, promotes independence, supports individual goals, and helps create a safe and supportive environment that enhances quality of life. The DSP serves as an advocate, role model, and caregiver while supporting participants in community integration and personal development.

Essential Responsibilities

• Provide direct care and supervision to individuals served.
• Assist with activities of daily living, including personal care, hygiene, meal preparation, and housekeeping as needed.
• Support individuals in achieving personal goals and increasing independence.
• Promote community engagement and participation in recreational, educational, and social activities.
• Assist with transportation to appointments, community activities, and other approved destinations.
• Maintain accurate documentation and complete reports in a timely manner.
• Observe and report changes in physical, emotional, or behavioral conditions.
• Follow all agency policies, procedures, and regulatory requirements.
• Assist with medication administration as permitted by training and program requirements.
• Maintain a safe, clean, and supportive living environment.
• Build positive and professional relationships with individuals, families, teammates, and community partners.
• Attend required training and staff meetings.
• Perform other duties as assigned.

Qualifications

Education & Experience

• High school diploma or GED required.
• Experience working with individuals with intellectual and developmental disabilities, behavioral health needs, or other vulnerable populations preferred.
• Human services experience is a plus but not required.

Skills & Abilities

• Compassionate, patient, and dependable.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to maintain confidentiality and professional boundaries.
• Strong problem-solving and decision-making skills.
• Basic computer and documentation skills.
• Ability to respond appropriately in emergency situations.

Licensure Requirements

• Valid driver's license with an acceptable driving record.
• Reliable transportation.
• Ability to pass required background checks, drug screening, and training requirements.

Working Conditions

• May require evenings, weekends, holidays, and overnight shifts based on program needs.
• Frequent standing, walking, bending, lifting, and assisting individuals with daily activities.
• Ability to lift, transfer, or assist individuals using proper safety techniques.
• Combination of residential, community, and program-based work environments.

Why Join Lutheran Services Carolinas?

At LSC, you'll be part of a team that is dedicated to helping individuals live meaningful, independent, and fulfilling lives.

Lutheran Services Carolinas is an Equal Opportunity Employer.