Care Management Support Coordinator II.

Pyramid Consulting, Inc; Las Vegas (NV); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Care Management Support Coordinator II to join their dynamic team. This role offers an exciting opportunity to work in a fast-paced call center environment, where you will be responsible for making outbound calls to existing members and enrolling them in a vital Care Management program. With a focus on healthcare, you'll engage with members to discuss their care needs and contribute to their well-being. If you're adaptable, have a passion for helping others, and thrive in a high-energy setting, this position is perfect for you. Join a company that values your contributions and offers long-term potential.

Benefits

Health Insurance (Medical, Dental, Vision)

401(k) Plan

Paid Sick Leave

Qualifications

• 1-2 years of experience in a fast-paced call center environment.
• At least 2 years of prior healthcare experience required.

Responsibilities

• Make outbound calls to support the Care Management Team.
• Enroll members into the Care Management program.
• Monitor production based on the number of members signed up.

Skills

Call Center Experience

Healthcare Knowledge

Adaptability

Data Entry

Communication Skills

Education

High School Diploma or GED

Tools

Excel

Job description

Immediate need for a talented Care Management Support Coordinator II. This is a 03+ Months Contract to Perm opportunity with long-term potential and is located in Las Vegas, NV, OR, WA, AZ (Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-66369

Pay Range: $24 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Call Center/Sales Rep making outbound calls supporting Care Management Team for CA Market.
• Fast Paced Call Center - making outbound calls to existing members.
• Calling existing members and discussing member’s care/medical reasons for members to sign up for the program.
• Enrolling members into Care Management program.
• Production/Sales based role - They will be monitored on the number of members they sign up for the program.
• Making a minimum of 60 calls per day in a fast-paced environment.
• Data Entry into the system.

Key Requirements and Technology Experience:

• Ability to navigate multiple systems
• 1-2 years’ experience in fast-paced call center.
• At least 2 years of prior Healthcare experience.
• Ability to adapt to change.
• Excel experience preferred for basic reporting.
• Healthcare experience required.
• Requires a High School diploma or GED.

Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.