Care Management Specialist - Pediatrics - Flushing

Charles B. Wang Community Health Center, Inc; New York (NY); Sur place; USD 40 000 - 46 000; Plein temps

Résumé du poste

Charles B. Wang Community Health Center, Inc. in Flushing, NY is seeking a Care Management Specialist - Pediatrics to coordinate and optimize patient care.

This full-time role requires assessing patient needs, developing care plans, and collaborating with healthcare teams to ensure seamless delivery and reduce readmissions. Weekend shifts are required at least twice monthly. Knowledge of EHR and community resources is essential.

Qualifications

• At least 2 years of direct patient-facing experience in health care.
• Knowledge of healthcare systems, patient care processes, and community resources.
• Excellent communication and interpersonal skills with diverse populations.
• Proficiency in electronic health records (EHR).
• Assoc/Bachelor degree in health or social services.
• Pediatrics experience and/or experience with special needs populations.

Responsabilités

• Coordinate communication among multidisciplinary healthcare teams, patients, and families to ensure continuity of care.
• Monitor patient progress and adjust care plans as necessary to address changing health conditions or barriers to care.
• Facilitate access to community resources, support services, and healthcare providers to address social determinants of health.
• Document all care management activities accurately and maintain compliance with regulatory and organizational standards.
• Provide education and support to patients and families to empower self-management and informed decision-making.

Connaissances

Patient-facing

Communication skills

EHR proficiency

Healthcare knowledge

Bilingual abilities

Pediatrics experience

Chronic disease experience

Formation

Assoc/Bachelor degree

Description du poste

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Care Management Specialist - Pediatrics - Flushing

Full Time Flushing 37th Avenue, Flushing, NY, US

Salary Range: $40,000.00 To $46,000.00 Annually

About the Role:

The Care Management Specialist plays a critical role in coordinating and optimizing patient care to improve health outcomes and enhance the overall patient experience. This position involves assessing patient needs, developing individualized care plans, and collaborating with healthcare providers, patients, and families to ensure seamless care delivery. The specialist will monitor patient progress, facilitate access to necessary resources, and address barriers to care, thereby reducing hospital readmissions and promoting wellness. By leveraging data, and evidence-based practices, the Care Management Specialist contributes to the continuous improvement of care processes and patient satisfaction. Ultimately, this role is essential in bridging gaps between clinical care and community resources to support holistic patient well-being.

Minimum Qualifications:

• At least 2 years of direct patient facing experience in health care setting assisting in patient management or related clinical coordination role.
• Knowledge of healthcare systems, patient care processes, and community resources.
• Excellent communication and interpersonal skills to effectively engage with diverse patient populations and healthcare teams.
• Proficiency in electronic health records (EHR)

Preferred Qualifications:

• Associate or bachelor degree in health or social service related field.
• Experience working with pediatrics populations.
• Experience working with patients with special needs populations and/or chronic disease.
• Bilingual abilities or experience working with culturally diverse populations.

Responsibilities:

• Coordinate communication and collaboration among multidisciplinary healthcare teams, patients, and families to ensure continuity of care.
• Monitor patient progress and adjust care plans as necessary to address changing health conditions or barriers to care.
• Facilitate access to community resources, support services, and healthcare providers to address social determinants of health.
• Document all care management activities accurately and maintain compliance with regulatory and organizational standards.
• Provide education and support to patients and families to empower self-management and informed decision-making.

Skills:

The Care Management Specialist utilizes strong communication skills to work with various team members in health care setting to coordinate services from internal and external agencies. Their role is essential for engagement of the pediatric patient, their family, or other caregivers to understand and adhere to treatment plan. Organizational skills enable the specialist to manage multiple cases simultaneously while maintaining accurate documentation and compliance. Problem-solving abilities are applied to identify and overcome barriers to care, ensuring patients receive timely and appropriate services. Additionally, proficiency with healthcare technology, including electronic health records and data management tools, supports efficient tracking of patient progress and quality improvement efforts.

About the Role:

The Care Management Specialist plays a critical role in coordinating and optimizing patient care to improve health outcomes and enhance the overall patient experience. This position involves assessing patient needs, developing individualized care plans, and collaborating with healthcare providers, patients, and families to ensure seamless care delivery. The specialist will monitor patient progress, facilitate access to necessary resources, and address barriers to care, thereby reducing hospital readmissions and promoting wellness. By leveraging data, and evidence-based practices, the Care Management Specialist contributes to the continuous improvement of care processes and patient satisfaction. Ultimately, this role is essential in bridging gaps between clinical care and community resources to support holistic patient well-being.

Minimum Qualifications:

• At least 2 years of direct patient facing experience in health care setting assisting in patient management or related clinical coordination role.
• Knowledge of healthcare systems, patient care processes, and community resources.
• Excellent communication and interpersonal skills to effectively engage with diverse patient populations and healthcare teams.
• Proficiency in electronic health records (EHR)

Preferred Qualifications:

• Associate or bachelor degree in health or social service related field.
• Experience working with pediatrics populations.
• Experience working with patients with special needs populations and/or chronic disease.
• Bilingual abilities or experience working with culturally diverse populations.

  Responsibilities:

  • Coordinate communication and collaboration among multidisciplinary healthcare teams, patients, and families to ensure continuity of care.
  • Monitor patient progress and adjust care plans as necessary to address changing health conditions or barriers to care.
  • Facilitate access to community resources, support services, and healthcare providers to address social determinants of health.
  • Document all care management activities accurately and maintain compliance with regulatory and organizational standards.
  • Provide education and support to patients and families to empower self-management and informed decision-making.

  Skills:

  The Care Management Specialist utilizes strong communication skills to work with various team members in health care setting to coordinate services from internal and external agencies. Their role is essential for engagement of the pediatric patient, their family, or other caregivers to understand and adhere to treatment plan. Organizational skills enable the specialist to manage multiple cases simultaneously while maintaining accurate documentation and compliance. Problem-solving abilities are applied to identify and overcome barriers to care, ensuring patients receive timely and appropriate services. Additionally, proficiency with healthcare technology, including electronic health records and data management tools, supports efficient tracking of patient progress and quality improvement efforts.

  Will include weekend shifts at least twice monthly