Care Management Coordinator – Administrative & Outreach

EmblemHealth; New York (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

EmblemHealth seeks a detail-oriented Care Management Administrative Assistant to handle non-clinical Care Management tasks in our New York office. You will enter data, originate authorizations, and coordinate with care teams to ensure members receive appropriate services.

The role requires 1–2+ years in a health care setting, a Bachelor’s degree, and strong communication skills. Weekend, night, and holiday shifts may be required to support program operations.

Qualifications

• 1–2+ years of client-facing or data entry experience in a health care environment.
• Bachelor's Degree required; Medical Assistant certification preferred.
• Strong verbal, written and interpersonal communication skills.

Responsibilities

• Execute non-clinical aspects of Care Management process.
• Enter data accurately and generate authorizations and referrals.
• Collaborate with Care Specialists, Managers and Social Workers to address member needs.
• Provide telephonic outreach and coordinate with the care team.
• Maintain electronic records and support daily department operations.
• Work weekends, nights and holidays as needed.

Skills

Verbal communication

Written communication

Interpersonal skills

Independent working

Education

Bachelor's Degree

Tools

MS Office

EHR systems

Job description

EmblemHealth seeks a detail-oriented Care Management Administrative Assistant to handle non-clinical Care Management tasks in our New York office. You will enter data, originate authorizations, and coordinate with care teams to ensure members receive appropriate services.

The role requires 1–2+ years in a health care setting, a Bachelor’s degree, and strong communication skills. Weekend, night, and holiday shifts may be required to support program operations.