CARE MANAGEMENT ASST-PSYCH

LifeBridge Health; Randallstown (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Tuition reimbursement

Comprehensive health plans

Wellness programs

Job summary

LifeBridge Health in Randallstown seeks a Psychiatric Care Management Assistant (PCMA) for inpatient behavioral health units. This role involves facilitating hearings and coordinating with legal representatives to ensure compliance with regulations.

The ideal candidate will have 1-3 years of experience and an Associate’s degree. The position offers professional development opportunities and competitive compensation packages, alongside a culture of collaboration to enhance patient care.

Qualifications

• 1-3 years of related experience required.
• Preferred education of Associate's Degree.

Responsibilities

• Facilitate hearings and represent the hospital.
• Assess patient insurance and financial status.
• Maintain a log of post-hospital care referrals.
• Perform administrative support tasks.

Skills

Related experience

Communication skills

Administrative support

Team collaboration

Education

Associate’s Degree

Job description

Summary

The Psychiatric Care Management Assistant (PCMA) is an integral part of the social work team in the inpatient behavioral health units at Northwest. The PCMA functions as the liaison between the hospital and the Office of the Public Defender (OPD) and the Office of Administrative Hearings (OAH), ensuring that dockets are updated weekly and that family members are prepared to testify at hearings when necessary.

The PCMA is responsible for facilitating hearings each week, representing Northwest Hospital during the hearing, communicating with OPD and OAH to keep the hospital compliant with legal requirements and COMAR regulations for involuntarily admitted patients, and giving opening and/or closing statements in hearings.

The PCMA also assesses patient insurance and financial status to facilitate appropriate discharge planning, maintains a log of post‑hospital care referrals, provider contacts, and related information, and serves as a communication liaison between attending psychiatrists, social workers, and external reviewers.

In addition, the PCMA performs administrative support tasks such as maintaining departmental statistical data, tracking and maintaining departmental system reports, and performing general clerical and receptionist duties. The PCMA works in partnership with other staff members and providers and proactively identifies and provides for the customer's needs.

Qualifications

Required experience: 1‑3 years of related experience.

Preferred education: Associate’s Degree.

Benefits

• Impact: Join a team that values innovation and outcomes, delivering life‑saving care to our youngest and most vulnerable patients.
• Growth: Opportunities for professional development, including tuition reimbursement and development of foundational skills for neonatal critical care leadership and advanced certification.
• Support: A culture of collaboration with resources like unit‑based practice councils and advanced clinical education support—improving workflow efficiency and patient outcomes and allowing you to work at the top of your license.
• Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on the job), comprehensive health plans, free parking, and wellness programs.

LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.