Patient Care Technician II

University of Maryland Medical System; Glen Burnie (MD); On-site; USD 23,419 - 34,109; Full time

Job summary

UM Baltimore Washington Medical Center, part of the University of Maryland Medical System, seeks a weekend-focused Patient Care Technician to join a busy psychiatric/medical unit. You will function under licensed supervision, assisting with patient care and contributing to a therapeutic, rehabilitative milieu.

The role requires a CNA certification (MBON) and AHA CPR, with at least one year of PCT experience or equivalent nursing education. Expect rotating shifts including nights and weekends.

Qualifications

• High School Diploma or equivalent required.
• CNA certification from MBON is required.
• AHA CPR certification required.
• One year of experience as a PCT or two nursing education semesters.
• Experience in direct patient care in a psychiatric facility preferred.
• Experience managing potentially violent patients (CPI/NCI/MOAB) preferred.

Responsibilities

• Under supervision, perform delegated medical and mental health care to patients.
• Be a multi-disciplinary team member of the nursing staff to maintain a therapeutic milieu.
• Adhere to safety protocols and assist in crisis management as needed.

Skills

CNA certification MBON

AHA CPR certification

One year PCT experience

Clinical nursing education

Psychiatric care experience

Behavior management (CPI/NCI/MOAB)

Education

High School Diploma or equivalent

Job description

Job Requirements

We are looking for someone who prefers to work weekends. Friday, Saturday, and Sunday; some dayshift (8am to 8:30pm) and some nightshift (8pm to 8:30am). Three shifts a week (36 hours) / 72 hours per pay period.

Company Description

Experience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence® designated hospitals in Maryland. UM BWMC features one of the state’s busiest emergency departments, as well as a team of experts who care for our community and one another. The University of Maryland Baltimore Washington Medical Center (UMBWMC) provides the highest quality health care services to the communities we serve. Our medical center is home to leading-edge technology, nationally recognized quality, personalized service and outstanding people. We have 285 licensed beds and we’re home to 3,200 employees and over 800 physicians. Our expert physicians and experienced, compassionate staff are connected to medical practices in the local community as well as at University of Maryland Medical Center in downtown Baltimore. For patients, this means access to high-quality care and research discoveries aimed at improving Maryland’s health. Our physicians and nursing staff specialize in emergency, acute, medical-surgical and critical care. In addition, our medical center is home to many Centers of Excellence, offering expert outpatient health care.

General Summary

Under direct supervision of a licensed professional staff performs delegated medical and mental health care practices to patients with diverse psychiatric/medical and substance abuse disorders. The mental health associate participates as a multi-disciplinary team member of the nursing staff to maintain a therapeutic and rehabilitative milieu environment.

Mission

All employees are responsible for extending the mission and values of Baltimore Washington Medical Center by dedicating themselves to providing the highest quality healthcare services to the communities we serve.

Reporting Relationships

Reports to Charge Nurse.

Qualifications

• High School Diploma or equivalent is required
• Current CNA certification from MBON.
• AHA CPR certification
• One Year of experience in a PCT or similar position, or two (2) semesters of clinical experience in formal Nursing Education.
• Experience working with direct patient care in a psychiatric facility preferred
• Demonstrated skills in managing potentially violent/aggressive patients, CPI/NCI/MOAB preferred

Working Conditions

• Works inside, in a clean well‑lighted environment. May be exposed to frequent interruptions and multiple crisis situations. Potential for regular exposure to communicable diseases and hazardous materials, such as chemicals and cleaning agents, requiring the observation of Standard (Universal) Precautions and safe handling practices. Can expect to be physically and verbally abused by patients. Works a regular assigned shift but may be expected to work on rotating shifts including weekends and holidays as necessary. May be expected to work on other than regular unit of hire to provide adequate staffing, if the need arises. Participates in temporary assignment measures. This position has been classified as medium exposure risk and requires the completion of an annual respirator mask fitting.

Physical Requirements

• Requires bending/stooping/crouching/kneeling approximately 50% of the time in the delivery of patient evaluation and treatment. Requires reaching/grasping/handling of small equipment and paperwork weighing up to 20 lb. Approximately 70% of the time in the delivery of patient care and performance of clerical duties. Requires standing and walking approximately 80% of the time; with occasional stair climbing. Requires lifting and safe positioning patients, weighing in excess of 100 lbs., with the assistance of others or ergonomic equipment and utilizing proper body mechanics approximately 50% of the time, in accordance with Safe Patient Lifting policy. Requires pushing/pulling equipment weighing up to 100 lbs. Approximately 20% of the time, requires carrying supplies/equipment weighing up to 20 lbs. approximately 50% of the time. Requires substantial movements/motions of the wrists, hands and/or fingers as in performing treatment procedures approximately 50% of the time. Requires good visual acuity to read patient records and equipment monitors; requires adequate ability to receive detailed information conveyed through oral communication in the process of evaluating and treating patients accurately, clearly, quickly approximately 80% of the time.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation

Pay Range: $17.00 - $24.76

Other Compensation (if Applicable): Review the 2025-2026 UMMS Benefits Guide

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