Care Management Assistant & Notice Coordinator

spectrumhealth; Royal Oak (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Corewell Health in Royal Oak is seeking a devoted administrative support member to assist the Care Management team. You will deliver, document, and obtain signatures for CMS notices while processing patient information via calls, faxes, mail and errands.

The role requires a high school diploma and basic computer skills, with a 40-hour work week, Monday–Friday, day shift and occasional weekend coverage.

Qualifications

• High school diploma or equivalent required.
• Knowledge of procedures for communication with the general public, Extended Care Facilities, home health agencies and other community agencies.
• Computer skills sufficient to navigate basic software systems.

Responsibilities

• Deliver, explain and obtain patient/family signature on CMS Important Notice of Discharge/Moon Letters.
• Collaborate with care management to facilitate post-acute placement authorizations.
• Place calls to patient families, guardian, POA to deliver notices and follow up as needed.
• Document information electronically sent to Livanta.
• Perform receptionist duties and clerical support.
• Maintain inventory and order supplies as needed.

Skills

Communication with public

Organization

Multitasking

Phone etiquette

Education

High school diploma

Tools

EPIC

PeopleSoft

Job description

Corewell Health in Royal Oak is seeking a devoted administrative support member to assist the Care Management team. You will deliver, document, and obtain signatures for CMS notices while processing patient information via calls, faxes, mail and errands.

The role requires a high school diploma and basic computer skills, with a 40-hour work week, Monday–Friday, day shift and occasional weekend coverage.