Care Management Assistant

adventhealth; Lenexa (KS); On-site; USD 24,135 - 38,627; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off from day one

403(b) retirement plan

Parental leave (4 weeks)

Career development

Well-being resources

Mental health resources

Pet benefits

Job summary

AdventHealth in Lenexa, Kansas is seeking an in-person administrative support role to join the patient care team. You will perform clerical tasks, coordinate with care managers, and help arrange patient services under supervision.

The role requires basic office software skills, good interpersonal communication, and preferred experience in a medical setting. This position offers day-shift hours and on-site work in Lenexa.

Qualifications

• High School Grad or Equiv [Required].
• 1+ office experience [Preferred].
• 1+ office experience, preferably in a medical setting [Preferred].
• Previous data entry experience [Preferred].

Responsibilities

• Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team.
• Collaborates with the Care Managers for patient care coordination needs.
• Coordinates patient care and services arrangements under the direction of a RN or SW Care Manager and in collaboration with the patient/family.
• Provides and documents the delivery of regulatory letters to patients or their representatives in accordance with Federal and State regulations.
• Arranges patient transportation and follow up appointments as requested. Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager. Other duties as assigned.

Skills

Office software proficiency

Interpersonal communication

Medical terminology helpful

Education

High School diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

16950 W 86TH ST

City

LENEXA

State

Kansas

Postal Code

66219

Job Description

Work Hours/Shift: Full time, in person, Mon-Fri 8-4:30pm

• Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team.
• Collaborates with the Care Managers for patient care coordination needs.
• Coordinates patient care and services arrangements under the direction of a RN or SW Care Manager and in collaboration with the patient/family.
• Provides and documents the delivery of regulatory letters to patients or their representatives in accordance with Federal and State regulations.
• Arranges patient transportation and follow up appointments as requested. Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager. Other duties as assigned.

Knowledge, Skills, and Abilities

• Intermediate to advanced computer skills required to include, but not limited to Microsoft Office, Word, Outlook, Power Point and Excel.
• Excellent interpersonal and communication skills are required.
• Medical terminology helpful.
• Good public relations/clerical and computer skills.

Education

• High School Grad or Equiv [Required]

Field of Study

• N/A

Work Experience

• 1+ office experience [Preferred]
• 1+ office experience, preferably in a medical setting [Preferred]
• Previous data entry experience [Preferred]

Additional Information

• N/A

Licenses and Certifications

• N/A

Physical Requirements

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$17.52 - $28.04

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.