Care Guide Plus — Dynamic Care Coordinator

CareSource; Newark (OH); On-site; USD 47,000 - 76,000; Full time

Job summary

CareSource in Newark, OH seeks a Care Guide to coordinate member care within the interdisciplinary team. This role serves as the primary contact for care coordination when various plans and CME involvement exist; longer-term cases may be referred to a Care Manager.

The Care Guide will engage with members across settings, identify needs, close care gaps, and document activities in accordance with CareSource policies.

Qualifications

• Associate’s degree or equivalent required.
• Minimum of one year of clinical experience in nursing, social services, or healthcare.
• Medicaid/Medicare managed care experience preferred.

Responsibilities

• Engage with the member across settings to establish a relationship.
• Identify needs and prioritize care with the member and caregivers.
• Gather information to identify and manage barriers to care.
• Close gaps in care where appropriate.
• Under supervision, implement interventions based on clinical standards.
• Maximize health, safety, and self-care through care coordination.
• Educate members about treatment options and resources.
• Document care coordination activities timely per policy.
• Travel to member/provider/community visits as needed.
• Assist with post-discharge planning and transitions.
• Participate in process improvements to enhance member experience.

Skills

Interpersonal skills

Independent work

Communication

Cultural sensitivity

Empathy

Organizational skills

Education

Associate's degree or equivalent

Allied health certification or LPN license preferred

Medicaid/Medicare managed care experience preferred

Tools

Microsoft Office

Job description

CareSource in Newark, OH seeks a Care Guide to coordinate member care within the interdisciplinary team. This role serves as the primary contact for care coordination when various plans and CME involvement exist; longer-term cases may be referred to a Care Manager.

The Care Guide will engage with members across settings, identify needs, close care gaps, and document activities in accordance with CareSource policies.