Care Gap Quality Trainer

Treasure Coast Community Health; Vero Beach (FL); On-site; USD 22,041 - 25,485; Full time

Benefits offered by this job

Paid time off

Paid holidays

Education assistance

Dental insurance

Life insurance

Company paid short- and long-term disability

Job summary

Treasure Coast Community Health (TCCH) in Vero Beach, FL is seeking a Care Gap Quality Trainer to enhance patient care outcomes and operational efficiency. This position entails addressing care gaps for patients while training staff on Electronic Health Record systems.

The ideal candidate will have a high school diploma, significant medical assisting experience, and a strong understanding of healthcare processes. Competitive wages and excellent benefits, including paid time off and education assistance, are offered.

Qualifications

• Minimum five years of medical assisting experience and CPR required.
• Knowledge of healthcare systems and patient care processes preferred.
• 2-4 years of experience in a primary care setting or clinical training environment.

Responsibilities

• Identify and address care gaps for Medicaid, Private Insurances, and Medicare patients.
• Support staff training on EHR systems and clinical workflows.
• Ensure timely healthcare services for patients.

Skills

Medical terminology

Electronic Health Record (EHR) training

Education

High school diploma or equivalent

One-year certificate from college or technical school

Experience in primary care setting

Job description

Treasure Coast Community Health (TCCH), a long-established and highly respected healthcare provider and Federally Qualified Health Center with locations throughout Indian River County, FL is seeking a Care Gap Quality Trainer to join our team. The Care Gap Quality Trainer serves a dual role focused on improving patient care outcomes and operational efficiency. This position is responsible for identifying and addressing care gaps for Medicaid Managed Medical Assistance (MMA), Private Insurances and/or Medicare patients while also supporting staff training on Electronic Health Record (EHR) systems and clinical workflows. The role ensures that patients receive timely and appropriate healthcare services and that healthcare personnel are well‑trained on systems and procedures that improve quality and compliance.

Education and Experience

High school diploma or equivalent, minimum five years medical assisting experience and CPR is required. One-year certificate from college or technical school OR 3-6 months related experience/training in healthcare or EHR training, two to four years of experience in a primary care setting or clinical training environment, knowledge of medical terminology is preferred. Experience with healthcare systems and patient care processes is highly valued.

Benefits

Treasure Coast Community Health offers competitive wages, and an excellent benefit package including paid time off, paid holidays, education assistance, dental, and life insurance, company paid short- and long-term disability.

Equal Employment Opportunity

TCCH is an equal employment opportunity organization that complies with E‑Verify and is a drug and smoke free workplace.

Salary: $16.00 - $18.50 per hour