Care Gap Quality Trainer

Treasure Coast Community Health, Inc; Vero Beach (FL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Education assistance

Dental and life insurance

Company paid short- and long-term disability

Job summary

A healthcare provider in Vero Beach is seeking a Care Gap Quality Trainer to enhance patient care outcomes and operational efficiency. The ideal candidate should have a high school diploma, five years of medical assisting experience, and some training in healthcare or EHR systems. Responsibilities include identifying care gaps and providing staff training. The position offers competitive wages and an excellent benefits package including paid time off and life insurance.

Qualifications

• Minimum five years of medical assisting experience.
• CPR certification is required.
• 2-4 years of experience in a primary care setting.

Responsibilities

• Identify and address care gaps for patients.
• Support staff training on EHR systems.
• Ensure timely healthcare services for patients.

Skills

Medical terminology knowledge

Healthcare systems experience

Patient care process understanding

Education

High school diploma or equivalent

One-year certificate from college or technical school

Job description

Treasure Coast Community Health (TCCH), a well-established, ever-growing and highly respected healthcare provider is seeking a Care Gap Quality Trainer to join our team. The Care Gap Quality Trainer serves a dual role focused on improving patient care outcomes and operational efficiency. This position is responsible for identifying and addressing care gaps for Medicaid Managed Medical Assistance (MMA), Private Insurances and/or Medicare patients while also supporting staff training on Electronic Health Record (EHR) systems and clinical workflows. The role ensures that patients receive timely and appropriate healthcare services and that healthcare personnel are well‑trained on systems and procedures that improve quality and compliance.

Education and Experience: High school diploma or equivalent, minimum five years medical assisting experience and CPR is required. One-year certificate from college or technical school OR 3–6 months related experience/training in healthcare or EHR training, two to four years of experience in a primary care setting or clinical training environment, knowledge of medical terminology is preferred. Experience with healthcare systems and patient care processes is highly valued.

Treasure Coast Community Health offers competitive wage and an excellent benefit package including paid time off, paid holidays, education assistance, dental, and life insurance, company paid short‑ and long‑term disability. TCCH is an Equal Opportunity Employer.