Care Gap Coordinator

Prosser Memorial Health; Prosser (WA); On-site; USD 28,750 - 41,589; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Retirement plan

Job summary

Prosser Memorial Health seeks a Care Gap Coordinator to identify, manage, and close preventive care and chronic disease gaps across Rural Health Clinic patients. You will coordinate outreach, workflows, and documentation to improve quality measures, care continuity, patient experience, and performance on value-based programs.

Collaboration with Population Health RNs, providers, and staff ensures timely follow up and accurate charting.

Qualifications

• Knowledge of rural healthcare clinics with at least two years of experience in outpatient clinics.
• Effective written and oral communication skills.
• Ability to interact with staff, providers, and patients successfully and positively.
• Experience with electronic medical records and billing systems is preferred.
• Strong computer skills including word processing, spreadsheets, and databases.

Responsibilities

• Identify, manage, and close preventive care and chronic disease gaps across RHC patients.
• Coordinate outreach, workflows, and documentation to improve quality measures and patient experience.
• Collaborate with Population Health RNs, providers, and administrative staff to ensure timely follow up and accurate charting.

Skills

Communication skills

Interpersonal skills

Outpatient clinic experience

Tools

EPIC experience

Billing systems

Job description

FT 80 hrs/pp, 1.0 FTE; varies as scheduled.

The RHC Care Gap Coordinator is responsible for identifying, managing, and closing preventive care and chronic disease care gaps across RHC patients. The role coordinates outreach, workflows, and documentation to improve quality measures, care continuity, patient experience, and performance on value based programs. The coordinator works across clinical teams, Population Health RNs, providers, and administrative staff to ensure timely follow up, scheduling, and accurate charting.

Required

Knowledge of rural healthcare clinics with at least two years of experience working in the outpatient clinic setting. Effective knowledge of computer systems and software, including word processing, spreadsheet, database, clinical information systems, electronic medical records, EPIC experience preferred, billing systems, and other application packages to perform all required responsibilities. Effective written and oral communication skills. The ability to interact with staff, providers, and patients successfully and positively is critical.

Compensation & Benefits

• Pay Range: $20.87-$30.19
• Incentive Compensation: Eligible for up to 5% of annual salary through the incentive program
• Excellent health, dental, and vision benefits
• Retirement plan with employer contributions