Care Coordinator - Veterinary Front Desk Expert

Argylevet; Town of Texas (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support

Job summary

Argyle Veterinary Hospital in Argyle, Texas is seeking a Care Coordinator to join our team as a Veterinary Receptionist. You will manage front desk tasks, greet clients, schedule appointments, handle phone inquiries, and provide essential support to clinicians with accurate, friendly service.

This role requires at least one year of veterinary experience, strong communication under pressure, and careful data entry in our practice management system.

Qualifications

• 1 year of experience in veterinary field.
• Applicants must be 18 years of age or older.

Responsibilities

• Provides excellent customer service in‑person, over the phone, and during high‑stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well‑being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end‑of‑day duties for accurate financial transactions.

Skills

Vet experience

Job description

Argyle Veterinary Hospital in Argyle, Texas is seeking a Care Coordinator to join our team as a Veterinary Receptionist. You will manage front desk tasks, greet clients, schedule appointments, handle phone inquiries, and provide essential support to clinicians with accurate, friendly service.

This role requires at least one year of veterinary experience, strong communication under pressure, and careful data entry in our practice management system.