Veterinary Care Coordinator: Client Care & Admin Pro

PetVet Care Centers; Argyle (TX); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Calm app access and 24/7 EAP

CE stipends and career development

Job summary

PetVet Care Centers' Argyle Veterinary Hospital in Argyle, Texas is seeking a Care Coordinator to join their dedicated team. You will perform a range of administrative and customer service tasks, supporting the hospital's operations and client experience.

This role aligns with Veterinary Receptionist or Client Care Specialist positions and offers a collaborative, growth‑minded environment with local autonomy and national support through the PetVet Care Centers network.

Qualifications

• 1 year of experience in Veterinary field.
• Applicants must be 18 years of age or older.

Responsibilities

• Provides excellent customer service in-person, over the phone, and in high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Job description

PetVet Care Centers' Argyle Veterinary Hospital in Argyle, Texas is seeking a Care Coordinator to join their dedicated team. You will perform a range of administrative and customer service tasks, supporting the hospital's operations and client experience.

This role aligns with Veterinary Receptionist or Client Care Specialist positions and offers a collaborative, growth‑minded environment with local autonomy and national support through the PetVet Care Centers network.