Care Coordinator - Twin Cities Orthopedics

Twin Cities Orthopedics; Eagan (MN); On-site; Full time

Job summary

A leading healthcare provider in Eagan seeks a Care Coordinator to support clinic operations. The role involves scheduling, patient communication, and administrative tasks within a dynamic team environment. Ideal candidates will have a high school diploma and knowledge of medical terminology. Join us to enhance patient care and streamline operations.

Benefits

Comprehensive Medical, Dental & Vision Plan

401K with Profit Sharing

Tuition Reimbursement

Gym & Car Rental Discounts

$1,500 sign-on bonus

Qualifications

• Administrative or medical office experience preferred.
• Transcription experience, where applicable.

Responsibilities

• Provide communication and liaison between providers and patients.
• Schedule patient appointments, surgeries, and diagnostic tests.
• Coordinate the transmission and acquisition of patient records.

Skills

Medical terminology

Communication

Education

High school diploma/GED

Job description

Job Category: Care Coordinator

Requisition Number: CAREC008756

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• Posted : May 9, 2025
• Full-Time
• Hourly Range : $20.34 USD to $30.50 USD

Locations

Showing 1 location

TCO - Eagan
2700 Vikings Cir
Eagan, MN 55121, USA

TCO - Eagan
2700 Vikings Cir
Eagan, MN 55121, USA

The Care Coordinator will support the clinic and physician care team by providing administrative and patient care services.

This is a full-time position working M-F between the hours of 7:00 am - 5:00 pm out of our Eagan and Edina locations.

Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

Essential Functions:

• Provide communication and liaison between providers and patients
• Build Physician schedule and maintain scheduling template
• Schedule patient appointments, surgeries, and diagnostic tests.
• Obtains referral and/or authorization requirements per insurance guidelines.
• Provide follow up to patient inquiries, contacting provider as necessary
• Process mail and correspondence
• Coordinate the transmission and acquisition of patient records
• Maintain Physician schedule, communicating changes appropriately
• Additional functions may include:
  • Transcription or medical scribing
  • Assist in clinic with rooming, etc.
  • Assist physician with legal practice, etc.
• Any and all other duties as assigned

Education and Experience Requirements:

• High school diploma/GED or equivalent
• Administrative or medical office experience preferred
• Medical terminology knowledge strongly preferred
• Transcription experience, where applicable

Benefits & Compensation:

• Actual starting pay will vary based on education, skills, and experience.
• A $1,500.00 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for the sign-on bonus.
• We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more clickhere .

Ability to:

• Comply with company policies, procedures, practices and business ethics guidelines.
• Complete job required training.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance
• Work in the clinic, office or surgery center during business hours
• Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
• Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
• Communicate and interact in a respectful and professional manner
• Prioritize workload while being flexible to meet the expectations of the daily operations
• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
• Understand and execute a variety of instructions
• Effectively operate equipment and communicate on and operate the phone system
• Work independently with minimal supervision
• Travel to other work locations, if required

Performance Expectations – i-Health’s Core Values:

• Integrity- Do the right thing and take responsibility for what you do and say
• Service - Consistently contribute to deliver an exceptional experience
• Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
• Innovation- Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
• Teamwork - Be a part of the whole; support each other positively

Environmental Conditions:

• Clinic/office/surgery center setting

Notes:

• Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
• We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
• This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.

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Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.