Care Coordinator Supervisor

Unison Health; Toledo (OH); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

PTO starting at 16 days/year

Medical insurance

Dental and vision coverage

Retirement plan and employer contrib

Job summary

Unison Health in Ohio is seeking a management professional to plan, direct, and supervise integrated care coordination across behavioral health and primary care services. You will lead staff, ensure regulatory compliance, and provide direct client services as needed, coordinating with internal and external providers.

The role requires supervision experience, leadership, and strong knowledge of behavioral health regulations.

Qualifications

• Bachelor’s degree in social work, counseling or related mental health field preferred.
• LSW or LPC preferred.
• CPR certification required within 90 days of hire.
• CPI certification required within 90 days of hire.
• Minimum of 3 years clinical experience including behavioral health.
• 2–3 years supervisory experience managing staff.

Responsibilities

• Hire, supervise, evaluate, discipline, and schedule assigned staff in accordance with licensure and agency policy.
• Oversee clinical operations, treatment planning, care coordination, documentation, and service delivery.
• Monitor productivity, quality outcomes, regulatory compliance (OMAS, Joint Commission), and program budgets.
• Develop, evaluate, and improve program policies, workflows, and quality improvement initiatives.
• Provide direct care coordination, case management, and nursing services within scope of practice as needed.
• Maintain communication with physicians, referral sources, community partners, and agency leadership.
• Ensure staff training, licensure compliance, confidentiality, and adherence to clinical guidelines.

Skills

Leadership

Staff supervision

Communication

Care coordination

Education

Bachelor’s degree in social work, counseling or related mental health field

LSW or LPC preferred

CPR certification within 90 days of hire

CPI certification within 90 days of hire

Job description

Why Join Unison Health?

Unison Health provides a mission-driven work environment focused on staff support, professional growth, and work-life balance. We are committed to helping our employees thrive while making a lasting difference in the lives of children and families. For over 50 years, Unison Health has proudly supported individuals, families, and communities across Ohio. From behavioral health and substance abuse treatment to primary healthcare, we are dedicated to our mission:

• Starting Salary: $70,000 per year
• Paid Time Off (PTO) Starting at 16 Days/Year
• Medical with federal minimum deductibles
• Dental and vision coverage
• Retirement planning and employer contribution

Position Summary:

This management position plans, directs, and supervises integrated care coordination in alignment with behavioral health redesign, collaborating with internal and external providers. The role oversees assigned staff, ensures compliance with agency and state requirements, and provides direct client services as needed.

Key Responsibilities & Role Highlights:

• Hire, supervise, evaluate, discipline, and schedule assigned staff in accordance with licensure and agency policy
• Oversee clinical operations, treatment planning, care coordination, documentation, and service delivery
• Monitor productivity, quality outcomes, regulatory compliance (OMAS, Joint Commission), and program budgets
• Develop, evaluate, and improve program policies, workflows, and quality improvement initiatives
• Provide direct care coordination, case management, and nursing services within scope of practice as needed
• Maintain communication with physicians, referral sources, community partners, and agency leadership
• Ensure staff training, licensure compliance, confidentiality, and adherence to clinical guidelines

Education & Experience Requirements:

• Bachelor’s degree in social work, Counseling or another Mental health-related field preferred.
• LSW or LPC preferred
• Minimum of 3 years clinical experience, including behavioral health
• 2–3 years of supervisory experience managing staff (required)
• CPR certification required within 90 days of hire
• CPI certification required within 90 days of hire
• Strong knowledge of mental illness and chronic physical health conditions in individuals with serious mental illness
• Working knowledge of substance abuse issues and recovery principles
• Understanding of mental health and substance abuse laws and regulations
• Excellent leadership, communication, and relationship-building skills
• Ability to work flexible hours (including evenings/weekends/holidays) and travel between multiple locations

Unison Health is an Equal Opportunity Employer (EOE).