Care Coordinator - STARS Program

Health & Hospital of Marion County; Indianapolis (IN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Care Coordinator to join their community-based team. This role focuses on empowering clients with mental health challenges and intellectual disabilities through personalized treatment and skills training. The Care Coordinator will collaborate with a multidisciplinary team to assess client needs, develop treatment plans, and advocate for access to essential services. With a flexible schedule and a commitment to a supportive work culture, this position offers a unique opportunity to make a significant impact in the lives of individuals within the community. If you're passionate about mental health and community service, this role is perfect for you.

Benefits

Competitive compensation

Opportunities for growth and development

Established shift differential

Supportive work culture

Qualifications

• Bachelor’s degree in social work with a valid license in Indiana required.
• Basic knowledge of behavioral health and substance use disorders.

Responsibilities

• Provide skills training and development to clients based on treatment plans.
• Conduct client assessments and collaborate with the treatment team.
• Manage crises and provide emergency interventions as needed.

Skills

Crisis intervention skills

Interpersonal skills

Basic computer skills

Critical thinking

Problem-solving

Education

Bachelor’s degree in Social Work

Tools

Medical terminology

Job description

Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. The Sandra Eskenazi Mental Health Center offers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services.

The Focus of the STARS Program

The STARS (Stabilization, Treatment, and Rehabilitation Services) Program provides a unique opportunity to provide comprehensive mental health services to people with co-occurring mental illness and intellectual disability. Team members work with these individuals to empower them to become more independent through skills building, resource management, advocacy, and personalized treatment planning.

Where You Fit In:

The Care Coordinator provides skills training and development to clients as required by medical necessity. In collaboration with the treatment team, the Care Coordinator conducts necessary client assessments as well as formulates, develops and revises treatment plans. The Care Coordinator advocates for clients to ensure access to needed services which include developing community relationships and resources.

What to Expect w/ a Community Based Role:

This role is community based, with the majority of services being home-based. The Care Coordinator creates their own community schedule, providing flexibility to focus each day by geographical areas. All clients are within Marion County, and we reimburse for mileage. The schedule for this role is Monday through Friday, 8:00am to 4:30pm (one 10:30a to 7p shift required per week).

Am I Qualified?

• If incumbent holds a bachelor’s of social work degree, incumbent must also possess a current, unencumbered Licensed Bachelor’s Social Worker license in the State of Indiana
• Valid Indiana driver’s license and driving record that meets Eskenazi Health’s driving policy requirements

What We Offer:

We strive to create a flexible and realistic work-life balance by providing the following:

• Competitive compensation
• Opportunities for further growth and development
• Established shift differential for eligible shift hours
• A culture of caring not only for patients/family members but also for our staff - ask your recruiter about the unique ways SEMHC supports our team members!

Essential Functions and Responsibilities

• Embraces, understands, and operates under the Recovery Model, including AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) and the spirit of motivational interviewing
• Provides skills training and development to clients in group and individual settings as guided by medical necessity outlined in the person-centered treatment plan
• In collaboration with the treatment team, the Care Coordinator conducts necessary client assessments as well as revises treatment plans
• Provides crisis management and emergency interventions including but not limited to cardiopulmonary resuscitation and approved area-specific crisis intervention techniques
• Reports to treatment team in staffing including but not limited to successes and challenges, assessment of client progress, barriers to success, any level of care changes, etc.
• Meets the agency’s standard of providing the appropriate service at the right time, right place, and right frequency as determined by the client’s level of need
• Meets the agency’s standard of timely completion of all documentation including interpreting and applying service and billing procedures according to client needs as well as completing billing according to guidelines for timeliness and accuracy
• Establishes and maintains a safe environment at all times through on-going assessment of milieu/appointment environment and intervenes as indicated in person-centered treatment plan as well as by nursing or physician order
• Provides case management including working with family, significant others and community supports to assist clients in meeting goals
• Meets agency requirements for continuing education
• May provide transportation in company provided vehicle and/or personal vehicle as directed by treatment team and guided by medical necessity; maintains a copy of Eskenazi Health’s vehicle-related accident reporting procedures in vehicle

Knowledge, Skills & Abilities

Knowledge

• Basic knowledge of behavioral health
• Basic knowledge of substance use disorder and/or co-occurring disorders
• Basic knowledge of medical terminology
• Knowledge of client rights and responsibilities
• Must meet all population-specific competencies for role and service area

Skills

• Basic computer skills
• Crisis intervention skills
• Strong interpersonal skills

Abilities

• Ability to teach a skill based upon person-centered learning needs and learning styles
• Ability to be both clear and concise in written and verbal communications
• Ability to work cooperatively in a multidisciplinary team
• Ability to think critically and problem-solve efficiently
• Ability to provide hands-on client care
• Ability to perform safety interventions, including physical safety interventions required for service area
• Ability to lift a minimum of 15 lbs

Sandra Eskenazi Mental Health Center's primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength-based and family- and community-centered treatment utilizing the Recovery Model of treatment.