Care Coordinator & Service Navigator

The Village South; Miami (FL); On-site; USD 52,000 - 72,000; Full time

Job summary

WestCare Foundation is seeking a dedicated case manager for the Miami program to coordinate care across treatment teams and external partners. The role focuses on assessments, service planning, and discharge planning with emphasis on consumer rights and confidentiality.

The incumbent will maintain documentation in line with licensing, Medicaid, and Joint Commission standards, while engaging consumers and families in goal setting and progress review.

Qualifications

• Bachelor's degree in Addiction Counseling, Criminal Justice, Social Work, Psychology or related field.
• Certification as a certified case manager preferred; Florida Certification Board recognized.

Responsibilities

• Administer evidence-based assessments and needs assessments.
• Develop service plans with consumer and family and review monthly.
• Coordinate referrals and linkage with providers and courts.
• Prepare progress reports for courts, probation officers and caseworkers.
• Discharge planning in coordination with treatment team.
• Provide case management and vocational education as needed.

Skills

Case management

Bilingual

Communication skills

Confidentiality

Ethics

Education

Bachelor's degree in relevant field

Tools

Microsoft Office

Job description

WestCare Foundation is seeking a dedicated case manager for the Miami program to coordinate care across treatment teams and external partners. The role focuses on assessments, service planning, and discharge planning with emphasis on consumer rights and confidentiality.

The incumbent will maintain documentation in line with licensing, Medicaid, and Joint Commission standards, while engaging consumers and families in goal setting and progress review.