Care Coordinator RN

CommonSpirit Health; Los Angeles (CA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated RN Care Coordinator to enhance patient care and ensure smooth transitions in a fast-paced environment. This role emphasizes collaboration with a multidisciplinary team to develop and implement effective discharge plans, ensuring that patients receive the appropriate level of care. With a focus on quality outcomes and patient advocacy, this position offers an opportunity to make a significant impact on patient experiences. Join a compassionate organization that values your expertise and commitment to high-quality care while enjoying a comprehensive benefits package.

Benefits

Health Insurance

Life Insurance

Paid Time Off

Retirement Plan

Qualifications

• 2+ years of acute hospital clinical experience or a Master's degree in Case Management.
• California RN license and AHA BLS certification required.

Responsibilities

• Oversee care progression and discharge planning for patients.
• Collaborate with healthcare teams for optimal care transitions.

Skills

Critical Thinking

Problem-Solving

Professional Communication

Team Collaboration

Customer Service

Education

Bachelor's Degree in Nursing (BSN)

Master's Degree in Case Management or Nursing

Tools

Utilization Review

Clinical Guidelines

Job description

Overview

Founded in 1955, Dignity Health – Northridge Hospital Medical Center is a 394-bed acute care nonprofit community hospital located in Northridge, California. The hospital offers a full complement of award-winning services including the Leavey Cancer Center, a cardiovascular center, stroke center, the Center for Assault Treatment Services, a pediatric medical center, and the only pediatric trauma center in the San Fernando Valley. As a leading provider of compassionate, high-quality, and affordable patient-centered care, we share a rich legacy with Dignity Health, one of the nation’s five largest health care systems. We are part of a 21-state network of nearly 9,000 physicians, 62,000 employees, and more than 400 care centers. Visit dignityhealth.org/northridgehospital for more information.

Care Coordinator RN - Care Coordination

Northridge Hospital Medical Center

The RN Care Coordinator is responsible for overseeing the progression of care and discharge planning for identified patients requiring these services. The RN Care Coordinator performs this role to meet the individual's health needs while promoting quality of care, cost-effective outcomes, and by following hospital policies, standards of practice, and Federal and State regulations. The position’s emphasis will be on care coordination, communication, and collaboration with utilization management, nursing, physicians, ancillary departments, insurers, and post-acute service providers to progress the care toward optimal outcomes at the appropriate level of care. The RN Care Coordinator advocates for the patient and family by identifying, valuing, and addressing patient choice, spiritual needs, cultural, language, and socioeconomic barriers to care transitions. In addition, the RN Care Coordinator strives to enhance the patient experience.

We appreciate your interest in our company and are pleased to inform you that we offer a comprehensive benefits package to our employees, such as health insurance, life insurance, paid time off, and a retirement plan.

Responsibilities

• Completes and documents a discharge planning assessment on those patients identified by the designated screening process, or upon request. Reassess the patient as appropriate and update the plan accordingly.
• Facilitates the development of a multidisciplinary discharge plan, engaging other relevant health team members, the patient and/or patient representative, and post-acute care providers in accordance with the patients' clinical or psychosocial needs, choices, and available resources.
• Oversees and evaluates the implementation of the discharge plan.
• Collaborates with the multidisciplinary team to ensure progression of care and appropriate utilization of inpatient resources using established evidence-based guidelines/criteria.
• Collaborates with the healthcare team and post-acute service providers to ensure timely and smooth transitions to the most appropriate type and setting of post-acute services based upon patients' clinical needs.
• Identifies risk for readmission and implements interventions to mitigate those risks for at least a 30-day period.
• Responsible for delivery of appropriate patient notifications and related documentation.
• Responsible for patient education and advocacy.
• Participates in performance improvement teams and programs as necessary.
• Demonstrates behavior that aligns with the Mission and Core Values of the Organization.
• Responsible for completing required education within established timeframes.
• Adheres to all hospital policies, standards of practice, and Federal or State regulations pertaining to their practice.
• Have an understanding of Utilization Review to progress plan of care.
• Performs other duties as assigned.

Qualifications

• Minimum two (2) years of acute hospital clinical experience or a Master's degree in Case Management or Nursing field in lieu of 1 year experience.
• California RN license.
• AHA BLS card.
• LA City Fire Card required within 90 days of hire.
• Ability to pass annual Inter-rater reliability test for Utilization Review product(s) used.
• Able to apply clinical guidelines to ensure progression of care.
• Must have critical thinking and problem-solving skills.
• Collaborate effectively with multiple stakeholders.
• Professional communication skills.
• Understand how utilization management and case management programs integrate.
• Ability to work as a team player and assist other members of the team where needed.
• Thrive in a fast-paced, self-directed environment.
• Knowledge of CMS standards and requirements.
• Proficient in prioritizing work and delegating where indicated.
• Highly organized with excellent time management skills.
• Excellent customer service and presentation skills are a must. Strong interpersonal and written communication skills are essential. Demonstrated ability to apply analytical and problem-solving skills. Demonstrated ability to manage multiple tasks or projects.

Preferred

• Graduate of an accredited school of nursing (Bachelor's Degree in Nursing (BSN)) or related healthcare field.
• At least five (5) years of nursing experience.
• Certified Case Manager (CCM), Accredited Case Manager (ACM-RN), or UM Certification preferred.
• Knowledge of managed care and payer environment preferred.

This position is represented by SEIU-121 and is covered by the terms and conditions of the applicable collective bargaining agreement.