Care Coordinator (Remote)

CarepathRx; Alaska; Remote; USD 40,000 - 55,000; Full time

Job summary

A leading company in healthcare transformation seeks a Care Coordinator to oversee patient case coordination within infusion pharmacy services. The ideal candidate will manage patient files, ensure policy compliance, communicate with stakeholders, and engage in quality assurance. This role demands strong organizational skills, healthcare experience, and proficiency with Microsoft Suite.

Qualifications

• At least one year of healthcare, contact center, or medical experience in home health or infusion.
• Two years of experience in home infusion with strong clinical knowledge is preferred.

Responsibilities

• Maintain complete, organized, and accurate files for all patients related to coordination of services.
• Input and update data for all patients from initial notification to cessation of communications.
• Identify and resolve any case coordination issues, documenting concerns.

Skills

Communication

Case Management

Organizational Skills

Education

High School diploma or GED

Tools

Microsoft Suite

Job description

CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services, and wrap-around services.

The Care Coordinator is responsible for managing the case coordination for patients assigned to them. This includes ensuring an excellent level of care is provided regarding infusion pharmacy services.

Responsibilities

1. Maintain complete, organized, and accurate files for all patients related to coordination of services: case management, nursing services, pharmacy preparation and delivery, and relevant data for overall patient case coordination.
2. Input and update data for all patients, from initial notification through verification of benefits, initiation of care, follow-up, completion of services, discharge, and cessation of communications.
3. Complete all required reports timely as requested by the Intake Manager, General Manager, or ProHealth.
4. Adhere strictly to policies and procedures, ensuring compliance with state guidelines and current knowledge of all relevant areas.
5. Identify and resolve any case coordination issues, documenting concerns or deficiencies and reporting them to the Intake Manager.
6. Communicate professionally and courteously with internal and external stakeholders involved in patient case coordination, including hospital discharge planners, home health staff, physicians, case managers, and others.
7. Participate in orientation and training of new staff regarding referral processes, documentation, cross-training, and work duties.
8. Verify and, when directed, train health professionals on home infusion care, including educational assessments, presentations, and meetings.
9. Engage in QA&I activities, monitor outcome indicators, and contribute to the Beyond Expectations program.
10. Maintain patient confidentiality at all times.
11. Participate in continuing education and in-service training as required.
12. Perform other duties as assigned.

Qualifications

• High School diploma or GED
• At least one year of healthcare, contact center, or medical experience in home health or infusion
• Two years of experience in home infusion with strong clinical knowledge is preferred
• Proficiency in Microsoft Suite

CarepathRx is an equal opportunity employer and maintains a drug-free workplace. Applicants must be eligible to work in this country. Local applicants are encouraged to apply.