Care Coordinator

A-Line Staffing Solutions LLC; Atlanta (GA); Remote; Full time

Job summary

A leading staffing company is seeking a Care Coordinator for a remote role within a major healthcare firm. This full-time position offers career growth opportunities and is focused on providing patients with supportive guidance while managing their healthcare journey. Candidates should have a High School Diploma, customer-facing experience, and strong attention to detail. Benefits begin after 90 days, including a 401(k) plan with company matching after a year of service.

Benefits

401(k) with company match

Health benefits after 90 days

Qualifications

• 2–4 years of customer-facing experience or relevant education and experience.
• Ability to type a minimum of 40 WPM.
• Strong attention to detail and documentation accuracy.

Responsibilities

• Create and complete accurate referrals and applications.
• Resolve patient questions and concerns.
• Make outbound follow-up and confirmation calls.

Skills

Communication

Attention to detail

Empathy

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Teams

Zoom

Job description

A-Line Staffing is now hiring a Care Coordinator – Remote in the U.S.

The role would be working for a major healthcare company and has career growth potential.

This would be full time / 40+ hours per week.

If you are interested in this position, please contact Izzy P. at A-Line!

The pay for this position is $20 / hr

Benefits are available to full-time employees after 90 days of employment

A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs

The required availability for this position is any 8-hour shift between 7 : 00 AM – 7 : 00 PM CST, Monday through Friday

Training schedule : 8 : 00 AM – 5 : 00 PM CST for the first 4–6 weeks; virtual attendance is mandatory

100% Work From Home (Remote)

Create and complete accurate referrals and applications in a centralized CRM system

Resolve patient questions and concerns related to their healthcare journey

Enter detailed, accurate, and clear notes into company software while on calls

Make outbound follow-up and confirmation calls to patients

Provide empathetic and supportive experiences by educating and guiding patients

Communicate with referral sources including healthcare providers

Manage patient accounts from initial contact through final approval or denial

High School Diploma or GED

2–4 years of customer-facing experience or relevant combination of education and experience

Ability to type a minimum of 40 WPM

Proficiency with Microsoft Office products and video conferencing tools like Teams and Zoom

Strong attention to detail and documentation accuracy

Must have a distraction-free, private home workspace

Must have high-speed internet (wired connection required)

Attendance is mandatory for the first 90 days

Preferred Qualifications

Previous call center or healthcare experience highly preferred

Knowledge of insurance billing and pharmacy operations a plus

Excellent verbal and written communication skills

Ability to multitask and transcribe while speaking

Self-motivated, independent worker with strong time management

Professional, empathetic, and patient-centric attitude

Desire to grow into a senior-level role

If you think this position is a good fit for you, please reach out to me — feel free to call, e-mail, or apply to this posting!