Care Coordinator: Patient Navigation & Referrals

Socket.dev; South Windsor (CT); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Work-Life Balance & Paid PTO

Health & Dental Insurance

Voluntary Vision Coverage

Short-Term & Long-Term Disability

Life Insurance

401(k) with company match

Career advancement opportunities

Job summary

InterCommunity, Inc. is seeking a dedicated Care Coordinator to join the primary care team. The role focuses on coordinating referrals between primary and specialty care, including imaging and transportation, to ensure seamless, comprehensive patient care.

The candidate will work in a team-oriented environment with strong emphasis on medical terminology, EMR systems, and patient communication. A high school diploma is required, and CCMA/RMA is preferred, with 1–2 years in a medical setting.

Qualifications

• 1–2 years of experience in a medical setting preferred.
• Proficient with electronic medical records systems.
• Knowledge of medical terminology, procedures, and medications.
• Strong organizational and communication skills.
• Commitment to ongoing professional development.

Responsibilities

• Schedule patient appointments and coordinate referrals to specialists and imaging.
• Arrange transportation for patients needing assistance.
• Facilitate communications between patients, specialists, and other providers.
• Obtain prior authorizations for imaging, medications, and services.
• Document referrals and track patient progress and outcomes.
• Communicate with patients to explain care plans and address questions.
• Participate in agency trainings and in-services to stay current.
• Perform medical assistant duties such as rooming patients, taking vital signs, and phlebotomy.
• Assist at the front desk with check-in/out and documentation.

Skills

Organizational skills

Communication skills

Teamwork

Medical terminology knowledge

EMR/healthcare software proficiency

Education

High school diploma or equivalent

CCMA/RMA preferred

1–2 years medical setting experience

Job description

InterCommunity, Inc. is seeking a dedicated Care Coordinator to join the primary care team. The role focuses on coordinating referrals between primary and specialty care, including imaging and transportation, to ensure seamless, comprehensive patient care.

The candidate will work in a team-oriented environment with strong emphasis on medical terminology, EMR systems, and patient communication. A high school diploma is required, and CCMA/RMA is preferred, with 1–2 years in a medical setting.