Care Coordinator - Non-Medical I

Fairview Health Services; Minneapolis (MN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

PTO and Sick time

Tuition reimbursement

Retirement plan

Early access to earned wages

Job summary

Fairview Health Services in Minneapolis is seeking a clerical and administrative support role to manage phone calls, calendars, and scheduling across care teams. The position collaborates with RN Care Coordinators and specialty providers to support pre-visit planning and data entry in EMR systems.

The role emphasizes facilitating referrals, coordinating discharge planning, populating care plans, and acting as a liaison with community partners to advance population health initiatives and patient

Qualifications

• Two years of healthcare experience.
• Experience using EMR systems.
• Basic knowledge of health care insurance coverage.

Responsibilities

• Completes the Care Coordination process for clinic team’s patients.
• Referrals, hospital discharge coordination, working with providers to complete Care Plans as necessary, creating goals with patients and follow-up with the patients on goal setting, and other duties for care coordination.
• Liaison between clinic and community partners for shared initiatives, and long term collaborations.
• Assists with population health management through working panels and by addressing action items created in panel management meetings and from panel review.
• Completes all referrals and referral tracking for patients enrolled in care coordination
• Partners with patient/care-giver/management in care/decision making.
• Individualizes care/service plan to meet patient/customer needs.
• Modifies interventions/service based on population served.
• Provides patient/employee education based on assessment of learning needs of learner.
• Facilitates complex health referrals.
• Coordinates care for patients requiring referrals.

Skills

Healthcare experience

EMR usage

Tools

EMR systems

Job description

Job Overview

Provides clerical and administrative support to staff and faculty, by managing their phone calls and calendars, completing correspondence, maintaining files, creating reports, and scheduling complex appointments. Assists Care Coordinators and specialty providers with daily activities by managing clinic schedules that meet the needs of their patients, obtaining patient records, assisting with pre-visit planning and entering data into electronic medical records as directed. This position will work most closely with the RN Care Coordinator(s), starting initially with a specific population and then broadening into other related areas.

Responsibilities

• Completes the Care Coordination process for clinic team’s patients.
• Referrals, hospital discharge coordination, working with providers to complete Care Plans as necessary, creating goals with patients and follow-up with the patients on goal setting, and other duties for care coordination.
• Liaison between clinic and community partners for shared initiatives, and long term collaborations.
• Assists with population health management through working panels and by addressing action items created in panel management meetings and from panel review.
• Completes all referrals and referral tracking for patients enrolled in care coordination
• Partners with patient/care-giver/management in care/decision making.
• Individualizes care/service plan to meet patient/customer needs.
• Modifies interventions/service based on population served.
• Provides patient/employee education based on assessment of learning needs of learner.
• Facilitates complex health referrals.
• Coordinates care for patients requiring referrals..

Required Qualifications

• Basic health care insurance coverage knowledge.
• 2 years of Healthcare experience
• Use of EMR

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status