Care Coordinator (Medical Receptionist/PSR)

Strive Physical Therapy & Sports Rehabilitation; Absecon (NJ); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Employer Matching

Family Building and Parental Benefits

Job summary

Strive Physical Therapy & Sports Rehabilitation in Absecon, New Jersey seeks a friendly front desk receptionist to greet patients, manage check-in/check-out, verify insurance, and coordinate referrals. The role emphasizes accurate data entry, professional communication, and maintaining a welcoming first impression.

You will support scheduling, answer calls, collect copays, and help patients understand next steps while upholding HIPAA standards.

Qualifications

• High School Diploma or GED.
• Experience in a medical front desk, healthcare reception, physical therapy, chiropractic, dental, or similar clinical office setting preferred but not required.
• Strong communication, organization, multitasking, and follow-up skills.
• Comfort using computers, phones, scheduling systems, electronic medical records, email, and basic spreadsheets.
• Ability to discuss payments, scheduling expectations, and basic insurance information with professionalism.
• A calm, patient-centered approach with strong attention to detail and a willingness to help the team.

Responsibilities

• Create a welcoming, professional first impression for patients, visitors, and referral sources.
• Manage front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and phone calls.
• Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps.
• Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits.
• Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed.
• Protect patient privacy and uphold HIPAA standards in all front desk interactions and documentation.

Skills

Strong communication

Organization

Multitasking

Follow-up skills

Education

High School Diploma or GED

Tools

EMR systems

Scheduling systems

Phone systems

Spreadsheets

Job description

Overview

• Location: Absecon, New Jersey 08205
• Schedule: Mon - Fri. Shifts may start at 6:45A - 2Pm or 2P - 8:15PM. Must be available for both opening and closing shifts and willingness to cover at other clinics when needed.
• Salary: $17-$18/HR
• Contract: Full Time

How Strive PT and Confluent Health Supports You

• Structured training, hands on learning and mentorship, and ongoing support to help you grow both personally and professionally
• A focus to create a diverse, equitable, and inclusive workplace culture
• Generous Paid Time Off
• Industry-leading Medical, Dental, Vision, LTD insurances
• 401(k) Employer Matching
• Family Building and Parental Benefits

Responsibilities

• Create a welcoming, professional first impression for patients, visitors, and referral sources
• Manage front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and phone calls
• Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps
• Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits
• Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed
• Protect patient privacy and uphold HIPAA standards in all front desk interactions and documentation

Qualifications

• High School Diploma or GED
• Experience in a medical front desk, healthcare reception, physical therapy, chiropractic, dental, or similar clinical office setting preferred but not required
• Strong communication, organization, multitasking, and follow-up skills
• Comfort using computers, phones, scheduling systems, electronic medical records, email, and basic spreadsheets
• Ability to discuss payments, scheduling expectations, and basic insurance information with professionalism
• A calm, patient-centered approach with strong attention to detail and a willingness to help the team

About

Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at [e-mail].

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