Care Coordinator In-Home Care

GainRep; Charleston (SC); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Opportunities for advancement

Paid sick time

Paid time off

Paid training

Job summary

GainRep in Charleston, SC seeks a Care Coordinator to ensure patients receive comprehensive and coordinated home care. You will work with clients, care professionals, and staff to arrange appointments, maintain records, and facilitate effective communication among all parties.

The role emphasizes strong organizational skills and medical terminology knowledge, with duties spanning scheduling, documentation, and client education to support optimal care outcomes.

Qualifications

• Previous experience in a medical setting is preferred.
• Familiarity with medical terminology is highly desirable.
• Strong organizational skills to manage multiple tasks effectively.
• Excellent verbal and written communication with patients and professionals.
• Proficiency with office software for documentation and scheduling.
• Background in medical administrative support is a plus but not required.

Responsibilities

• Serve as the primary contact for clients, addressing inquiries and guiding care processes.
• Build relationships with caregiver team and coordinate caregiver schedules.
• Schedule and coordinate patient appointments with healthcare providers.
• Maintain accurate patient records while ensuring confidentiality.
• Collaborate with medical and dental offices to streamline care and referrals.
• Assist with insurance verification, billing inquiries, and follow-up communications.
• Educate clients about treatment options and available resources.

Skills

Communication skills

Organizational skills

Time management

Tools

Office software

Job description

Job Summary

Job SummaryThe Care Coordinator plays a vital role in ensuring that patients receive comprehensive and coordinated care throughout their home care journey. This position involves working closely with clients, care professionals, and administrative staff to facilitate appointments, manage client records, and ensure effective communication among all parties. The ideal candidate possess strong organizational skills and a solid understanding of medical terminology, making them an essential part of the home care team.

Responsibilities

• Serve as the primary point of contact for clients, addressing inquiries and providing guidance on care processes.
• Build relationships with caregiver team.
• Schedule and coordinate caregiver schedules
• Schedule and coordinate patient appointments with various healthcare providers, ensuring timely access to services.
• Maintain accurate patient records, including medical histories and treatment plans, while adhering to confidentiality protocols.
• Collaborate with medical and dental offices to streamline patient care and facilitate referrals as needed.
• Assist in managing administrative tasks such as insurance verification, billing inquiries, and follow-up communications.
• Educate clients about their treatment options and available resources to enhance their understanding of care plans.
• Ensure compliance with all relevant regulations and standards in a medical or dental office setting.

Qualifications

• Previous experience in a medical is preferred.
• Familiarity with medical terminology is highly desirable.
• Strong organizational skills with the ability to manage multiple tasks effectively.
• Excellent communication skills, both verbal and written, to interact professionally with patients and healthcare professionals.
• Proficiency in office software applications for documentation and scheduling purposes.
• A background in medical administrative support is a plus but not required.

Experience

• Caregiving: 5 years (Required)
• Team Managment

Benefits

• Health insurance
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training

Work Location: In person