Care Coordinator - High- Fidelity Wraparound

Sweetser; Saco (ME); On-site; USD 30,000 - 32,000; Full time

Job summary

Sweetser is seeking a Care Coordinator for High-Fidelity Wraparound in Saco, ME. The role emphasizes family-driven, youth-guided planning and cross-system coordination to support children and families in community settings.

You will collaborate with youth, families, and multiple service systems, ensuring individualized, strengths-based care plans and timely documentation within an accredited program. A bachelor’s degree and driver’s license are required.

Qualifications

• Bachelor’s degree in a field related to psychology, mental health, or human services.
• Completion of Wraparound training within 15 months of hire.

Responsibilities

• Establish and maintain partnerships with youth and caregivers using family-driven, youth-guided principles.
• Engage youth and families as equal decision-makers in planning and service coordination.
• Coordinate services across behavioral health, education, child welfare, and medical providers.
• Develop and update wraparound plans of care with family voice and natural supports.
• Maintain timely documentation in the EHR in compliance with policy and regulatory standards.
• Provide services in community, home, school, and other environments including evenings.

Skills

Interpersonal skills

Organizational skills

Prioritize workload

Knowledge of child development

Knowledge of family systems

Knowledge of mental health

Knowledge of juvenile justice

Excellent communication

Education

Bachelor’s degree in psychology, mental health, social work, or related field

Bachelor’s degree with 1 year relevant human services experience (if unrelated field)

Job description

Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees.

Care Coordinator - High-Fidelity Wraparound

Job Code: 13445

Location: Saco 04072

Department: Child Case Mgmt Services

FT/PT Status: Full Time

Rate: $22-$23

Schedule: Monday-Friday

ESSENTIAL FUNCTIONS

• Establish and maintain strong, trusting partnerships with youth and caregivers using family-driven, youth-guided principles.
• Engage youth and families as equal decision-makers in all aspects of planning and service coordination.
• Identify and build on youth, family, and community strengths.
• Facilitate Child and Family Team (CFT) meetings following high-fidelity wraparound standards.
• Develop, implement, and regularly update individualized wraparound plans of care that are strengths-based, culturally responsive, and outcomes-focused with youth and family voice and choice including natural supports and shared responsibility across team members.
• Coordinate services across multiple systems, including behavioral health, education, child welfare, juvenile justice, developmental services, and medical providers.
• Serve as the primary point of coordination for the family, ensuring communication and accountability among team members.
• Advocate with youth and families within complex systems to reduce barriers to care.
• Develop and maintain proactive safety plans in collaboration with youth, families, and team members and ensure the team has copies to support the youth. Update the plan at every change in client’s clinical status.
• Provide services in the community, home, school, and natural environment with flexibility in scheduling to meet the needs of the youth and families including evenings and non-traditional hours.
• Track progress toward goals and adjust plans as necessary.
• Collect and report required program and outcome data.
• Participate in fidelity monitoring and quality improvement activities including coaching and supervision.
• Maintain timely, accurate, and complete documentation in the EHR using required tools in compliance with policy and regulatory standards.
• Ensure all services align with high-fidelity wrap around principles and program expectations.
• Communicate changes in clinical presentation or needs to the treatment team.

EDUCATION

Have a minimum of a bachelor’s degree from an accredited four (4) year institution of higher learning with a specialization in psychology, mental health and human services, social work, special education, counseling, sociology, nursing, rehabilitation, sociology, or a closely related field OR have a bachelor’s degree from an accredited four (4) year educational institution in an unrelated field and at least one (1) year of full-time equivalent relevant human services experience

Completion of the approved Wraparound training within fifteen (15) months from date of hire.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED

Valid state driver’s license.

EXPERIENCE

Experience working in or with a primary care clinic with medical staff strongly encouraged.

KNOWLEDGE AND SKILLS

Knowledge in some or all of the following areas: Child development, family systems, special education, mental health, developmental delays, juvenile justice system.

Skills in being well organized, able to independently prioritize workload, and having excellent interpersonal skills.