Care Coordinator

Sweetser; Saco (ME); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical/dental/vision insurance and Hs

Employer-paid life insurance

Disability coverage

Employee Assistance Program (EAP)

403(b) retirement plan with employer

Paid time off and holidays

Tuition reimbursement and discounts

PSLF Program

Job summary

Sweetser in Maine is seeking a Care Coordinator to support intake, access to care, and ongoing coordination for a caseload within the Community Behavioral Health Clinic (CCBHC) in Saco. The role involves working with providers to ensure timely services and accurate documentation.

Ideal candidates have 1–2 years of mental health experience, strong communication, and the ability to manage multiple tasks while meeting deadlines in a collaborative team setting.

Qualifications

• Mental health experience 1–2 years preferred.
• Strong communication and collaboration.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Coordinate care for individuals in the CC BCHC.
• Facilitate collaboration and communication between providers.
• Assist intake/access processes and conduct screenings.
• Document contacts and activities in the electronic health record.

Skills

Mental health experience

Care coordination

Communication skills

Team collaboration

Job description

Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees.

Sweetser's Certified Community Behavioral Health Clinic (CCBHC) is searching for a Care Coordinator in Saco!

Rate: $22 hourly

Care coordinators provide support to individuals accessing the Community Behavioral Health Clinic [CCBHC], through supporting intake/access to care and ongoing monitoring of care and needs. Care coordinators manage ongoing coordination of care for a caseload of individuals to include facilitating ongoing collaboration among providers and linkage to needed services.

Sweetser has been voted the #1 Mental Health Nonprofit in Sanford/Springvale by the Best of Surveys!

ESSENTIALFUNCTIONS:

• Responsiblefor the coordination of care of individuals in the Community BehavioralHealth Clinic [CCBHC].
• Facilitateongoing collaboration and communication between providers.
• Supportsthe intake/access processes through completion of risk screening andbehavioral health/SUD screenings with individuals.
• Linksindividuals with needed resources and services and regularly ensuresservices are meeting needs.
• Completetimely and accurate documentation of all contacts and activities utilizingan Electronic Health Record.
• Completescomprehensive surveys with individuals at intake, discharge and every sixmonths while in care.
• Responsiblefor tracking and administering surveys as well as data entry.
• Conductsprimary care screening and monitoring processes and procedures.Coordinates vaccinations for Hepatitis A and B series for clients, asindicated by screening procedures.
• Supportindividuals in completion of applications for applicable benefits toinclude Mainecare, non-emergency transportation resources, and othersocial services.
• Utilizesupervisory supports appropriately and participates in all team/programmeetings.
• Otherduties as assigned.

KNOWLEDGEANDSKILLS:

• Demonstratesprofessionalismand collaboration with others.
• Receiveand understand professional feedback from supervisors and colleagues andimplement supervisory suggestions for performance improvement.
• Recognizesigns of increasing clinical or situational risk and of escalatingbehavior and utilize de-escalation and safety implementation techniqueseffectively.
• Recognizevariables underlying stressful situations, discern methods to diffuse orcontain them and quickly implement the most effective intervention.
• Managemulti-task situations and conflicting demands, cope with stressfulsituations, prioritize projects and responsibilities, and meet criticaldeadlines.
• Maintainscurrent knowledge in present practice area, i.e., attendance at requiredhours of organization educational programs and utilizes clinicalsupervision as a learning experience.
• Uselistening skills, flexible collaboration and a consistent problem-solvingfocus in working to resolve differences with colleagues, peers andclients.
• Communicateideas and opinions in a clear and constructive manner, both verbally andin writing.
• Patientfacing position - mental health experience 1-2 years preferred.

EDUCATION:

• Medical/dental/visioninsurance and HSA/FSA options with generous employer contributions
• Employer-paidlife insurance and disability coverage
• EmployeeAssistance Program (EAP) for employees and household members
• 403(b)retirement plan with employer match
• Generouspaid time off, paid holidays, and float day
• PaidFamily and Medical Leave
• Milagereimbursement, applicable incentive and differential pay programs
• Eligibilityfor annual increases and referral bonuses
• Tuitionreimbursement and educational partnership discounts
• 30%tuition discount for UNE's Online Graduate Programs
• PublicService Loan Forgiveness(PSLF) Program
• Freeprofessional development and training opportunities through the SweetserTraining Institute