Care Coordinator - Full-Time

EmergencyMD; Charlottesville (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

17 days paid vacation + 10 paidolidays

Work-life balance

Team that feels like family

Job summary

Care Advantage Inc. is seeking a high-energy Care Coordinator for our Charlottesville VA team. If you thrive in a fast-paced setting, enjoy solving scheduling puzzles, and want a role that blends compassion with strategy, this is your opportunity to shine.

You will pair caregivers with clients, manage relationships, and own the scheduling process. The job emphasizes reliability, tech-savviness, and a client-first mindset within a growing company that values work-life balance and career growth.

Qualifications

• High School Diploma or GED required.
• 2+ years of relevant work experience.
• Scheduling, medical, or phone experience a plus.
• Computer literacy and comfort with scheduling systems.
• Strong organizational skills, attention to detail, and communication abilities.

Responsibilities

• Be the Matchmaker: pair caregivers with clients considering health needs, personality fit, skill, and preferences.
• Keep Relationships Strong: liaise between clients, families, and field staff to ensure smooth communication.
• Own the Schedule: maintain up-to-date schedules and anticipate conflicts.
• Think Fast, Act Smart: adapt to emergencies or last-minute changes while maintaining client care.
• Drive Performance: monitor field staff, track attendance, and provide constructive feedback.
• Solve the Daily Puzzle: assemble shifts and coverage with client-first focus.
• Fuel the Team Energy: collaborate with branch staff to keep a positive office environment.
• Welcome New Clients: guide onboarding and set a caring tone for relationships.
• Stay Tech-Savvy: use scheduling software to keep records current and compliant.
• Champion Flexibility: be cross-trained and ready to cover unexpected gaps.

Skills

Scheduling experience

Communication

Organization

Problem-solving

Education

High School Diploma or GED

Tools

Scheduling systems

Job description

Be the Heartbeat of Care Advantage Inc!

Care Advantage Inc, isn't just another workplace-we're a Top Workplace award winner and proudly voted Best in Home Care. We're the largest privately-owned home care company in the mid-Atlantic, and we're growing fast. That means more opportunities, more impact, and more ways to change lives.

We're on the hunt for a high-energy Care Coordinator to join our Charlottesville VA team. If you thrive in a fast-paced environment, love solving puzzles, and want a career where compassion meets strategy, this is your chance to shine.

What You'll Get:

• Competitive pay that values your talent
• 17 days of paid vacation + 10 paid holidays
• A true work-life balance career
• A team that feels like family, with room to grow

What You'll Do

• Be the Matchmaker: Thoughtfully pair caregivers with clients by considering health needs, personality fit, skill level, and preferences. You'll ensure every client feels supported and every caregiver feels valued.
• Keep Relationships Strong: Act as the go-to liaison between clients, families, and field staff. You'll build trust, smooth over challenges, and make sure communication flows seamlessly.
• Own the Schedule: Maintain accurate, up-to-date schedules in our system. You'll juggle multiple moving parts, anticipate conflicts, and keep everything running like clockwork.
• Think Fast, Act Smart: When emergencies or last-minute changes arise, you'll pivot quickly-finding solutions that keep clients cared for and caregivers supported.
• Drive Performance: Monitor field staff activity, track attendance and reliability, and provide feedback. You'll help ensure accountability while celebrating great work.
• Solve the Daily Puzzle: Scheduling is like a giant jigsaw-different shifts, different needs, different people. You'll creatively piece it together with calm focus and a client-first mindset.
• Fuel the Team Energy: Work side-by-side with branch teammates to keep the office buzzing with positivity, collaboration, and momentum.
• Welcome New Clients: Be the warm, reassuring voice and face of Care Advantage. You'll guide new clients through the onboarding process, answer questions, and set the tone for a caring relationship.
• Stay Tech-Savvy: Use scheduling software and digital tools to keep records current, track caregiver availability, and ensure compliance with company standards.
• Champion Flexibility: Step into any situation-whether it's answering a tough client question, covering a shift gap, or supporting a teammate-because you're cross-trained and ready for anything.

What Makes You Perfect for This Role

• Energy, drive, and passion for achieving goals
• A problem-solver who puts people first
• Flexibility to adapt and thrive in changing situations
• Ambition to grow your career and see the big picture
• Compassion and a genuine desire to serve

Requirements

• High School Diploma or G.E.D. equivalent
• 2+ years of relevant work experience
• Scheduling, medical, or phone experience a plus
• Computer literacy and comfort with scheduling systems
• Strong organizational skills, attention to detail, and communication abilities

Why Care Advantage?

Because here, you're not just filling a role-you're making a difference. You'll be part of a growing company with a mission that matters, and you'll enjoy a career that balances professional success with personal fulfillment.

Apply today and step into a role where your energy, compassion, and creativity truly shine!

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