Care Coordinator - Full-Time

careadvantagecorporaterecruiting; Ashland (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

17 days vacation + 10 holidays

Work-life balance

Team feel like family

Job summary

Care Advantage Inc in Ashland, VA is seeking a high-energy Care Coordinator to join our growing team. You will thoughtfully pair caregivers with clients, coordinate scheduling, and serve as the liaison between clients, families, and field staff to ensure compassionate, organized service.

This role rewards problem-solving, strong communication, and a client-first mindset, with opportunities to grow within a family-like culture and a company recognized for excellence and dedication to quality home

Qualifications

• High School Diploma or GED required.
• 2+ years of relevant work experience.
• Scheduling, medical, or phone experience is a plus.
• Computer literacy and comfort with scheduling systems.
• Strong organizational skills, attention to detail, and communication abilities.

Responsibilities

• Be the Matchmaker: pair caregivers with clients considering health needs, personality, skill level, and preferences.
• Keep Relationships Strong: act as liaison between clients, families, and field staff.
• Own the Schedule: maintain accurate, up-to-date schedules in our system.
• Think Fast, Act Smart: pivot quickly during emergencies or last-minute changes.
• Drive Performance: monitor field staff activity and provide feedback.
• Solve the Daily Puzzle: manage different shifts and needs with a client-first mindset.
• Fuel the Team Energy: collaborate with branch teammates to keep a positive, productive office.
• Welcome New Clients: guide new clients through onboarding and set the tone for a caring relationship.
• Stay Tech-Savvy: use scheduling software and digital tools to keep records current and compliant.

Skills

Energy & drive

Problem-solving

Communication skills

Scheduling experience

Education

High School Diploma or GED

Tools

Scheduling software

Computer literacy

Job description

Be the Heartbeat of Care Advantage Inc!

Care Advantage Inc, isn't just another workplace—we're a Top Workplace award winner and proudly voted Best in Home Care. We're the largest privately-owned home care company in the mid-Atlantic, and we're growing fast. That means more opportunities, more impact, and more ways to change lives.

We're on the hunt for a high-energy Care Coordinator to join our Ashland VA team. If you thrive in a fast-paced environment, love solving puzzles, and want a career where compassion meets strategy, this is your chance to shine.

What You'll Get:

• Competitive pay that values your talent
• 17 days of paid vacation + 10 paid holidays
• A true work-life balance career
• A team that feels like family, with room to grow

What You'll Do

• Be the Matchmaker: Thoughtfully pair caregivers with clients by considering health needs, personality fit, skill level, and preferences. You'll ensure every client feels supported and every caregiver feels valued.
• Keep Relationships Strong: Act as the go-to liaison between clients, families, and field staff. You'll build trust, smooth over challenges, and make sure communication flows seamlessly.
• Own the Schedule: Maintain accurate, up-to-date schedules in our system. You'll juggle multiple moving parts, anticipate conflicts, and keep everything running like clockwork.
• Think Fast, Act Smart: When emergencies or last-minute changes arise, you'll pivot quickly—finding solutions that keep clients cared for and caregivers supported.
• Drive Performance: Monitor field staff activity, track attendance and reliability, and provide feedback. You'll help ensure accountability while celebrating great work.
• Solve the Daily Puzzle: Scheduling is like a giant jigsaw—different shifts, different needs, different people. You'll creatively piece it together with calm focus and a client‑first mindset.
• Fuel the Team Energy: Work side‑by‑side with branch teammates to keep the office buzzing with positivity, collaboration, and momentum.
• Welcome New Clients: Be the warm, reassuring voice and face of Care Advantage. You'll guide new clients through the onboarding process, answer questions, and set the tone for a caring relationship.
• Stay Tech‑Savvy: Use scheduling software and digital tools to keep records current, track caregiver availability, and ensure compliance with company standards.
• Champion Flexibility: Step into any situation—whether it's answering a tough client question, covering a shift gap, or supporting a teammate—because you're cross‑trained and ready for anything.

What Makes You Perfect for This Role

• Energy, drive, and passion for achieving goals
• A problem‑solver who puts people first
• Flexibility to adapt and thrive in changing situations
• Ambition to grow your career and see the big picture
• Compassion and a genuine desire to serve

Requirements

• High School Diploma or G.E.D. equivalent
• 2+ years of relevant work experience
• Scheduling, medical, or phone experience a plus
• Computer literacy and comfort with scheduling systems
• Strong organizational skills, attention to detail, and communication abilities

Why Care Advantage?

Because here, you're not just filling a role - you're making a difference. You'll be part of a growing company with a mission that matters, and you'll enjoy a career that balances professional success with personal fulfillment.

Apply today and step into a role where your energy, compassion, and creativity truly shine!

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