Care Coordinator & Case Manager - Impact Lives Daily

The Source; Austin (TX); On-site; USD 48,000 - 64,000; Full time

Job summary

The Source in Austin, TX is seeking a compassionate Case Manager (Care Coordinator) to support women and families with coordinated care and access to community resources. This full-time, non-exempt role requires strong organization, excellent communication, and a heart for service.

You'll conduct needs assessments, develop Care Plans, connect clients to government assistance programs, provide ongoing coaching, and maintain accurate documentation in Salesforce, collaborating closely with clinic

Qualifications

• Bachelor's degree in a related social services field, RN, or CCW.
• Excellent organizational and communication skills.
• Ability to manage confidential information professionally.
• Commitment to serving women, children, and families.
• Faith-aligned service mindset is valued by The Source.

Responsibilities

• Conduct client needs assessments and develop individualized Care Plans.
• Connect clients with community resources and government assistance programs.
• Provide ongoing encouragement, coaching, and care coordination.
• Conduct follow-up calls, home and hospital visits.
• Maintain accurate client documentation using Salesforce.
• Lead and support client groups while collaborating with clinic staff to ensure excellent client care.

Skills

Organizational skills

Communication

Compassionate service mindset

Confidential information handling

Computer literacy

Education

Bachelor's degree in social services field

Registered Nurse (RN)

Certified Community Health Worker

Tools

Salesforce

Job description

The Source in Austin, TX is seeking a compassionate Case Manager (Care Coordinator) to support women and families with coordinated care and access to community resources. This full-time, non-exempt role requires strong organization, excellent communication, and a heart for service.

You'll conduct needs assessments, develop Care Plans, connect clients to government assistance programs, provide ongoing coaching, and maintain accurate documentation in Salesforce, collaborating closely with clinic