Care Coordinator- Care Coordination

Comunilife Inc; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Paid time off

401(k)

Tuition assistance

Job summary

Comunilife Inc. seeks an experienced Care Coordinator to join the Care Coordination Team in New York. The role provides care management for clients and families, advocates for services, and ensures coordination with providers to improve health outcomes.

Responsibilities include creating care plans, monitoring progress, and documenting in Electronic Medical Records. A two-year admin background and bilingual English/Spanish are a plus; health-related experience is preferred.

Qualifications

• Associate’s Degree in human services or related field required.
• Two (2) years’ administrative work experience.
• Experience with HIV/AIDS, chronic mental illness, substance abuse, and homelessness a plus.
• Bilingual English/Spanish a plus.
• Proficiency with MS Office and Google products.

Responsibilities

• Provide care management for clients and families; advocate for services.
• Maintain detailed, accurate case notes and documentation.
• Respond to inpatient/ER alerts and coordinate with medical providers.
• Develop and monitor care plans; linkages to needed services.

Skills

Bilingual English/Spanish

Communication skills

Team collaboration

Motivational interviewing

Care coordination

Education

Associate’s Degree in human services

Tools

MS Office

Google Workspace

Electronic Medical Records (EMR)

Job description

Comunilife Inc. is looking for experienced Care Coordinators to join it Care Coordination Team. The Care Coordinator is responsible for providing care management for clients and their families/support system and advocates for clients to obtain the full range of needed services and ensures coordination of these services. The Care Coordinator promotes linkage development and monitors the effectiveness of linkages with other services providers. The Care Coordinator ensures community follow-up to engage the client in care, promotes compliance with medical appointments, and encourages client self-sufficiency and empowerment. This position is eligible for Comunilife's benefit package including health insurance, dental, vision, dependent care, paid time off, 401(k), tuition assistance program and more.Essential Duties:Reports to assigned Care Coordination Program Director and meets on a weekly basis for supervision or more often if needed.Utilizes approved Home Health assessment tool and Health Information Technology (HIT) to prepare initial and ongoing clinical and psychosocial assessments of service needs to identified members. Identifies level of need and tailors care plan accordingly, reassessing as needed.Monitors member progress and produces/maintains detailed, accurate and timely documentation of case notes.Responds to inpatient and ER admission alerts and contacts medical provider/hospitals for admission/discharge information.Recognizes member as a contributing member of care team through motivational interviewing techniques, continuous transference and reinforcement of self-management skills.Provides support to member and family, including but not limiting to locating resources to eliminate barriers and advocating on behalf of member and their supports to ensure they have supports necessary to improve their health.Documents a monthly HML assessment for each assigned member.Develops resources for referral in all areas needed to assist clients.Ensures care management team will provide care coordination, appropriate linkages, referrals and follow-up for needed services and supports.Advocates for necessary services on behalf of the clients.Conducts home visits and agency visits as needed and as is outlined in the Care Plan.Completes Health Risk Assessments, Care Plans, service notes, referrals, linkages, advocacy and follow-up for clients and completes appropriate paperwork associated with such services daily including documentation in all Electronic Medical Records for the corresponding Health Homes.Works closely with Care Coordination Program Director to assure quality program service delivery and participates in Utilization Review/Quality Improvement process.Participate in case finding, networking and outreach activities to increase clients’ enrollment.Works closely with agency’s program directors to ensure assure continuity of care within the organization.Education and Experience Requirement(s)Associate’s Degree in human services or related fieldTwo (2) years’ administrative work experienceExperience with HIV/AIDS afflicted individuals, chronic mental illness, substance abuse individuals and their families a plusBilingual skills in English/Spanish a plusKnowledge and hands-on experience in providing direct services related to the treatment and recovery of persons with HIV/AIDS, substance abuse, serious mental illness, and homelessnessExcellent oral and written communication skills; proficiency with MS Office and Google product suitesAbility to perform and manage in a team approach; excellent interpersonal skillsAbility to handle complex challenges and balance multiple demands on time and attentionAbility and willingness to perform all duties as workload necessitatesComunilife is an EEO employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.