Care Coordinator (52533)

WestCare Inc; Florida; On-site; USD 19,000 - 32,000; Full time

Job summary

WestCare Inc. in Pembroke Pines, FL is seeking a Care Coordinator to coordinate services for women and infants connected to Healthy Start. The role involves timely response to referrals, education on childbirth and parenting, and building relationships with primary health care providers.

You will maintain case notes, manage about 40+ clients monthly, and ensure accurate documentation in the agency database in line with program guidelines.

Qualifications

• Accredited four-year degree in human services or related field.
• Master's degree in Social Work, Psychology, or related field preferred.
• Two years of public health/community development experience required.
• Bilingual ability preferred; CPR/First Aid certification and TB test may be required.

Responsibilities

• Coordinate services for women and infants referred to Healthy Start.
• Respond to referrals in a timely manner per program requirements.
• Provide education on childbirth, breastfeeding, women's health, and parenting.
• Develop cooperative relationships with primary health care providers.
• Maintain progress notes and update consumer files regularly.
• Manage a caseload of approximately 40+ consumers per month.
• Document referrals and closures in the database system.

Skills

Public health experience

Bilingual

Time management

Education

Bachelor's degree in related field

Master's degree in Social Work or Psychology

Tools

Microsoft Office

Job description

Job Details

Job Location: Pembroke Pines - 1633 Poinciana Drive - Pembroke Pines, FL 33025

Position Type: Full Time

Education Level: 4 Year Degree

Salary Range: $23.27 - $23.27 Hourly

Job Category: Nonprofit - Social Services

https://info.flclearinghouse.com

Position Summary

The Care Coordinator coordinates services for women and parents of infants who were screened for or referred to Healthy Start.

Essential Job Functions

• Responds to Healthy Start referrals in a timely manner consistent with Healthy Start requirements.
• Provide education and support in childbirth, breastfeeding, women's health, and parenting to pregnant women and families with children aged 0-3.
• Explain Healthy Start services to consumers, identify risk factors, and encourage consumers to participate.
• Develop cooperative working relationships with primary health care providers.
• Provide care coordination and referrals
• Maintain updated progress notes of services, referrals, and accomplishments in consumer files in a timely manner as outlined by Healthy Start Standards and Guidelines
• Ability to maintain a caseload of approximately 40+ consumers per month.
• Attend staff meetings, training and in-service as assigned by the Program Director or required by the agency.
• Ability to provide short-term psychosocial care, if qualifications are met
• Ensures that all clients records are accurate, current and updated on a regular basis.
• Provide referral information to educate and improve clients knowledge and understanding of available community resources, as well as link clients to services that support the well-being of women during pregnancy and/or during childs infancy (e.g., WIC, food banks, housing, mental health service, etc.). The referrals or information provided should be based on the risks identified through the prenatal or infant screen and/or the initial contact interview. Intake coordinator may facilitate the referral process, to ensure client is connected.
• Ensure referrals, as well as closures, have been appropriately linked and documented within the database system and agency data function.
• Ensure required efforts are made when attempting to reach clients, as stated in the programs guidelines.
• Follow appropriate telephone etiquette when answering incoming calls, when leaving messages (e.g., identify yourself and program, speak clearly when leaving messages, etc.) and or taking messages accurately by verifying callers information.
• Develop and maintain a comprehensive understanding of maternal/child health issues that are deemed risk factors during pregnancy and early childhood.
• Generate necessary correspondence in compliance with program guidelines of expected communications with clients and providers.
• Responsible for maintaining established quantity and quality standards.
• Professional work documentation and time management skills.
• Develop and maintain good working knowledge of the Well Family System and State of Florida Healthy Start Standards and Guidelines.
• Ensure referrals, as well as closures, have been appropriately linked and documented within the database system and agency data function.

Qualifications

Essential Qualifications

Education

• Graduation from an accredited four-year college with a degree human services, social sciences, social work, nursing, health education, health planning, healthcare administration, or related field is required
• Graduation from an accredited masters program with a degree in Social Work, Psychology or related field is preferred

Experience and Competencies

• 2 years of public health/community development experience is required.
• Bilingual is preferred
• Must have reliable means of transportation
• CPR Certification, First Aid Certification and an annual Tuberculosis test.
• Ability utilize Microsoft Office Software Suite
• Ability to provide an Affidavit of Good Moral Character
• Clearance in Pre-Employment Drug Testing and Criminal Records Checks, as required.