Care Coordinator

Lutheran Social Services of WI & Upper MI; Waukesha (WI); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

PSLF eligibility

Insurance: Medical, Dental, Vision

Paid Time Off

10 paid holidays

Flexible Spending Accounts

Annual wage increases

Employee Assistance Program

Service awards

Job summary

Lutheran Social Services of Wisconsin and Upper Michigan (LSS) seeks a full-time Care Coordinator for the Birth to Three Program. This federally mandated Early Intervention program supports children aged 0–3 with developmental delays or disabilities and their families.

The role focuses on strengthening families, enhancing child development, and coordinating services using a family-centered, trauma-informed approach.

Qualifications

• Bachelor’s degree in Social Work, Child Development, or related field.
• One year of supervised experience working with families with special needs preferred.

Responsibilities

• Conduct functional assessments and reassessments.
• Develop and implement individualized, family-centered service plans.
• Coordinate and facilitate services aligned with care plans.
• Support families through education, advocacy, and collaboration.
• Maintain accurate and timely documentation in compliance with regulations.
• Coordinate and facilitate family-centered team meetings.
• Collaborate with internal teams, supervisors, and community providers.
• Manage a flexible schedule based on client needs, including occasional evenings or weekends.
• Meet productivity and service delivery expectations.

Skills

Communication skills

Documentation skills

Family-centered approach

Education

Bachelor’s degree in Social Work or related human services

Tools

Electronic Health Records (EHR)

Job description

Care Coordinator – Birth to Three Program

Lutheran Social Services of Wisconsin and Upper Michigan (LSS) is seeking a full-time Care Coordinator to join our Birth to Three Program, a federally mandated Early Intervention program supporting children ages 0–3 with developmental delays or disabilities and their families.

This role focuses on strengthening families, enhancing child development, and coordinating services using a family-centered, trauma-informed approach. This is a full time, benefit eligible role working Mondays-Fridays from 8am-4/4:30pm. After a training period, this role will have remote flexibility when not at home visits with clients, but the team does meet at the Waukesha office every other Tuesday for mandatory staff meetings.

What You’ll Do

As a Care Coordinator, you will partner closely with families, service providers, and community resources to support young children’s development.

Key responsibilities include:

• Conducting functional assessments and reassessments
• Developing and implementing individualized, family-centered service plans
• Coordinating and facilitating services aligned with care plans
• Supporting families through education, advocacy, and collaboration
• Maintaining accurate and timely documentation in compliance with regulations
• Coordinating and facilitating family-centered team meetings
• Collaborating with internal teams, supervisors, and community providers
• Managing a flexible schedule based on client needs, including occasional evenings or weekends
• Meeting productivity and service delivery expectations

Qualifications

Education & Experience

• Bachelor’s degree in Social Work, Child Development, or related human services field required
• One year of supervised experience working with families with special needs preferred

Approved Fields Include (not all-inclusive):

• Social Work
• Child Development / Family Relations
• Counseling, Marriage & Family Therapy
• Special Education
• Occupational or Recreational Therapy
• Community Mental Health, Rehabilitation Counseling, and related fields

(Transcript and payer review may be required for unlisted degrees.)

Additional Requirements

• Valid driver’s license and reliable transportation
• Ability to meet LSS driving and insurance requirements
• Strong documentation, communication, and organizational skills
• Comfortable working in home, office, and community-based settings
• Ability to respond appropriately in crisis situations
• Community-based role with daily travel
• Moderate physical activity, including bending, kneeling, stair climbing
• Travel may include occasional overnight stays
• Exposure to various environments while serving families in their homes and communities
• Public Service Loan Forgiveness (PSLF) eligibility
• Medical, dental, and vision insurance
• Paid Time Off and 10 paid holidays
• Flexible Spending Accounts (Health & Dependent Care)
• Annual wage increases prioritized
• Employee Assistance Program
• Service awards and employee recognition

Our Commitment

We serve individuals and families from all backgrounds and strive to create a respectful, inclusive workplace.

LSS is an Equal Opportunity Employer (EOE).

Qualifications

Education

Required

Bachelor Degree or better in Hum. Serv. or Related Field.

Licenses & Certifications

Required

Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.