Care Coordinator

Lutheran Social Services of WI & Upper MI; West Allis (WI); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Paid Time Off + 10 Holidays

403(b) retirement plan

Employee Assistance Program

Remote work 2 days/week

Job summary

Lutheran Social Services of Wisconsin and Upper Michigan (LSS) is seeking CLTS Care Coordinators to support children with developmental, physical, or emotional disabilities under the CLTS Waiver Program. You will be the primary contact for families, helping them access services and resources in home and community settings.

Responsibilities include assessments, service planning, coordination, and ongoing support, with daily travel and occasional overnight requirements.

Qualifications

• Bachelor’s degree in a health or human services field (examples: Social Work, Psychology, Counseling, etc.).
• Minimum of 1 year of experience working with children in the target population.
• Valid driver’s license, reliable transportation, and satisfactory driving record.
• Bilingual fluency in Spanish is preferred but not required.

Responsibilities

• Conduct functional assessments and reassessments using approved tools.
• Develop individualized service plans with families and providers.
• Authorize and coordinate services in alignment with the plan.
• Facilitate family-centered team meetings.
• Maintain accurate documentation and client records.
• Collaborate with service teams and supervisors to determine interventions.
• Testify at legal proceedings when required.
• Promote client independence and growth.
• Provide trauma-informed, family-centered services.

Skills

Communication skills

Documentation

Organizational skills

Time management

Education

Bachelor’s degree in a health or human services field

Tools

Electronic Health Records

Computer applications

Job description

6737 W Washington St. STE 2275 West Allis, WI 53214, USA

6737 W Washington St. STE 2275 West Allis, WI 53214, USA

About Us Lutheran Social Services of Wisconsin and Upper Michigan (LSS) is one of the largest nonprofit human services organizations in the Midwest. We are committed to strengthening families and communities through compassionate care and evidence-based practices.

We are excited to launch a new Milwaukee County team and are seeking Care Coordinators to support children with developmental, physical, or severe emotional disabilities through the Children’s Long Term Support (CLTS) Waiver Program.

Role Overview As a CLTS Care Coordinator, you will serve as the primary point of contact for families, helping them access services that keep children safe and thriving in their home and community. This role involves assessment, service planning, coordination, and ongoing support.

Key Responsibilities

Conduct functional assessments and reassessments using approved tools

Develop individualized service plans with families and providers

Authorize and coordinate services in alignment with the plan

Facilitate family-centered team meetings

Maintain accurate documentation and client records

Collaborate with service teams and supervisors to determine interventions

Testify at legal proceedings when required

Participate in staff development, supervision, and training

Promote client independence and growth

Provide trauma-informed, family-centered services

Utilize evidence-based practices supported by LSS and funders

Complete time reporting accurately and on schedule

Qualifications

Bachelor’s degree in a health or human services field (examples: Social Work, Psychology, Counseling, Special Education, Occupational Therapy, Sociology, Criminal Justice, etc.)

Minimum of 1 year of experience working with children in the target population

• Bilingual fluency in Spanish is preferred but not required

Valid driver’s license, reliable transportation, and satisfactory driving record

Strong communication, documentation, and organizational skills

Ability to use electronic health records and computer applications

Medical, Dental, and Vision Insurance

Flexible Spending Accounts (Health & Dependent Care)

Paid Time Off + 10 Paid Holidays

403(b) retirement plan with contribution options

Employee Assistance Program

Service awards and recognition

Remote work option: 2 days per week from home

Community-based role with daily travel required

Occasional overnight travel may be necessary

Moderate noise level; exposure to outdoor conditions during travel

Ability to respond appropriately in crisis situations

LSS is an Equal Opportunity Employer (EOE)

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Required

Bachelor Degree or better in Hum. Serv. or Related Field.

Experience

Licenses & Certifications

Required

Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.