Care Coordinator

St. Luke's Cataract & Laser Institute; Tarpon Springs (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with match

Paid Time Off

Holiday Pay

Career advancement opportunities

Weekends off

Job summary

St. Luke's Cataract & Laser Institute is seeking a Care Coordinator to manage the patient journey from referral through exam completion. You will coordinate with referring physicians, clinic staff, and external providers to ensure timely scheduling and accurate medical records integration into the EMR.

Strong HIPAA knowledge, organizational skills, and experience with EHR/EPM systems are required. The role is on-site in Tarpon Springs, FL, with a Monday–Friday schedule and benefit generous

Qualifications

• High school diploma or GED required.
• Experience in a healthcare setting preferred.

Responsibilities

• Oversee patient journey from referral to exam completion and close communication loop with referring physician.
• Manage inbound/outbound communication with healthcare providers.
• Assist clinic staff with care coordination and external provider communications.
• Ensure referred patients are scheduled promptly.
• Conduct outbound call programs.
• Ensure incoming records reach the correct provider and are added to EMR.

Skills

HIPAA knowledge

Organizational skills

EHR experience

ophthalmic terminology

data entry

verbal/written communication

confidentiality

Education

High school diploma or GED

Tools

EHR (NextGen)

EPM

Job description

Position Summary:

The Care Coordinator is responsible for supporting the relationship between the referring physician and the treating physician. This is accomplished by overseeing the patient journey from the time of referral to exam completion and closing the communication loop with the referring physician.

Job Responsibilities:

• Ability to manage all inbound and outbound communication with healthcare providers
• Assist the clinic staff with care coordination and communication with external providers
• Ensure that referred patients are scheduled in a timely manner
• Conduct outbound call programs
• Ensure all incoming records are delivered to the correct provider in a timely fashion (coming in via mail, fax, NextGen Share, etc.)
• Ensure all incoming medical records are incorporated into the patient’s electronic medical record
• Must be flexible in order to undertake a variety of miscellaneous duties and performs other job functions as assigned

The Benefits of working for St. Luke’s

• Medical, Dental, Vision, Life Insurance, 401(k) with Employer Match, Paid Time Off, and Holiday Pay
• Opportunity to build a career with a longstanding, reputable organization
• Leadership and Career Advancement opportunities
• Competitive wages and certification bonuses
• Monday – Friday work week
• Weekends and Holidays off

See more benefits at http://www.stlukeseye.com/careers/benefits/

We are an Equal Opportunity Employer and a Drug Free Workplace

We participate in the E-Verify Program

Requirements

Job Skill & Qualifications:

• Knowledgeable in HIPAA, Privacy and Security and the Privacy Rule
• Good organizational skills with ability to prioritize tasks
• Strong working knowledge of EHR and EPM
• Familiar with ophthalmic terms and clinic flow. – how to read a chart
• Computer data entry, filing, spelling and telephone skills
• Good verbal/written skills
• Relates well with co-workers, other staff, and medical staff
• Conscientious regarding confidentiality and aware of confidentiality guidelines of the material that will be handled

Required Education and Experience

High school diploma or GED required

Experience in a healthcare