Care Coordinator

The Harris Center for Mental Health and IDD; Pasadena (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Cell phone discounts

Headspace subscription

Employee Assistance Program

Student loan forgiveness programs

Job summary

The Harris Center for Mental Health and IDD is seeking a Care Coordinator to provide case management and care coordination for individuals in a Harris County housing program. You will work with a multidisciplinary team, including LPHA and LCDC, and may transport clients with mileage reimbursement.

Responsibilities include assessments, recovery planning, eligibility compliance, skills training, crisis intervention, and comprehensive documentation.

Qualifications

• Bachelor’s degree in a social, behavioral, or human service field (e.g., psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, or educational psychology). This is required.
• Minimum of one year experience in the mental health field (preferred).
• Must maintain a valid Texas Driver’s License and be insurable under Agency policy.

Responsibilities

• Conduct comprehensive clinical assessments to determine service needs and track progress toward treatment goals.
• Collaborate with the treatment team to develop personalized recovery plans, ensuring they are authorized and signed by an LPHA for consumers on your caseload.
• Deliver skills training and psychosocial rehabilitation services to address mental illness and related challenges.
• Provide crisis interventions to alleviate symptoms and prevent the need for more restrictive environments.
• Assist consumers in accessing necessary care and services based on individual needs.
• Meet productivity standards and adhere to agency policies and regulatory guidelines.

Skills

Case management

Crisis intervention

Communication skills

Team collaboration

Time management

Driver's license

Education

Bachelor's degree in social/human service field

Job description

Brief Description

Are you ready to make a real difference in people’s lives? Join the Harris Center for Mental Health and IDD as a Care Coordinator. Under the general direction of the Clinical Team Lead, the CC provides case management and coordination of care services within the community for individuals participating in a housing program affiliated with the Coalition for the Homeless. The CC works as part of a multidisciplinary team that includes a Master Level Clinician or LPHA and LCDC, and also offers peer support services. The CC is expected to provide transportation to consumers, often using their personal vehicle and receiving mileage reimbursement. Through intensive crisis intervention, engagement, and care coordination, the primary focus is to maintain housing and mental health for participants. The Care Coordinator must hold a valid State of Texas driver’s license and required insurance coverage.

Your Role in Action

• Conduct comprehensive clinical assessments to determine service needs and track progress toward treatment goals.
• Collaborate with the treatment team to develop personalized recovery plans, ensuring they are authorized and signed by an LPHA for consumers on your caseload.
• Ensure all services meet eligibility criteria and comply with agency and regulatory guidelines.
• Deliver skills training and psychosocial rehabilitation services to address severe and persistent mental illness and related challenges.
• Provide crisis interventions to alleviate symptoms and prevent the need for more restrictive environments.
• Assist consumers in accessing necessary care and services based on individual needs.
• Conduct training and education sessions on mental illness, medication importance, and related information according to the Harris Center’s curriculum.
• Monitor consumer progress toward treatment goals and compliance with eligibility requirements.
• Meet productivity standards set forth in operational guidelines.
• Demonstrate ethical conduct in all clinical and professional activities.
• Adhere to agency policies, procedures, and documentation requirements set by accrediting/regulatory bodies and performance contracts.

Education

• Bachelor’s degree (B.A.) from a four‑year accredited college or university with a major in a social, behavioral, or human service field (e.g., psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, or educational psychology). This is required.

Experience

• Minimum of one year experience in the mental health field (preferred).

Other Key Qualifications

• Must maintain a valid Texas Driver’s License and be insurable under Agency policy.
• Be prepared to transport consumers using a personal vehicle and receive mileage reimbursement from the Agency.

Knowledge, Skills & Abilities

• Basic understanding of mental illness, common signs and symptoms, and ability to identify coping difficulties in community settings.
• Strong communication skills, including listening and interpersonal abilities; written documentation is clear, concise, well‑constructed, and grammatically correct.
• Ability to work collaboratively with others in a team environment.
• Effective time‑management and organizational skills; able to execute standard word processing tasks.
• Capacity to work autonomously in a fast‑paced environment.

What We Have To Offer

The Harris Center offers a competitive salary, a robust retirement plan with generous company matching, prior service credit for accelerated Paid Time Off accrual, and a range of benefits to enrich your professional and personal life. Additional perks include cell phone discounts, entertainment deals through Tickets at Work, a free Headspace subscription for mental wellness, an Employee Assistance Program, and student loan forgiveness programs for eligible employees.

What Else You Should Know

• This posting is associated with position #4339-91123.
• The role involves travel to consumer homes, flexible scheduling, and on‑call status, offering varied daily experiences. You will provide services in diverse environments, interact with individuals facing emotional or physical challenges, and demonstrate empathy and communication skills.

About Us

The HARRIS CENTER is the state‑designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, the HARRIS CENTER provided care to over 90,000 people and maintains an annual budget exceeding $300 million. It offers a full continuum of services at 80 sites across Harris County and provides services in more than 40 languages, including sign language. With a workforce of over 2,500 employees, the HARRIS CENTER is committed to meeting the behavioral health and IDD needs of residents and helping them live to their fullest potential.