Care Coordinator

AdventHealth; Orlando (FL); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Benefits from Day One: Medical, Dental

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth is seeking an Office Administrative Assistant for AHMG Gastroenterology and Hepatology at Lake Nona in Orlando, FL. You will support scheduling, triage calls, and coordinate cases across multiple specialties to ensure timely care.

Responsibilities include chart review, explaining procedures to patients, obtaining insurance authorizations, and maintaining physician calendars. Strong English communication and computer skills are required for daily office operations.

Qualifications

• Excellent English reading, writing and comprehension to perform job requirements.
• Able to operate a computer, copier, fax and scanner.
• Ability to collaborate with patients, staff and diverse teams.

Responsibilities

• Maintain tickler file for diagnostic testing results and coordinate cases requiring multi-specialty involvement.
• Provide administrative support by answering phones, scheduling appointments, and triaging calls.
• Explain procedures and nursing care to patients and families; review charts for test results before physician visits.
• Obtain insurance authorizations and manage physician schedules and patient procedures.

Skills

Clear communication

Professional English

Interpersonal skills

Education

High School Grad or Equiv

Job description

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

9975 TAVISTOCK LAKES BLVD

City

ORLANDO

State

Florida

Postal Code

32827

Job Description

Practice - AHMG Gastroenterology and Hepatology at Lake Nona

Location - 9975 Tavistock Lakes Blvd. Suite 280 Orlando FL 32827

Shift - Mon-Fri, 8AM-5PM

Assists with maintaining a tickler file for diagnostic testing results and reviews weekly. Coordinates cases requiring multi-specialty physicians/surgeons, utilization of an assistant surgeon, or physician assistant. Provides administrative support by answering phones, scheduling patient appointments, and triaging patient phone calls. Explains procedures, treatments, and nursing care to patients and/or family members. Reviews patient charts to ensure all test results and correspondence are present prior to the physician seeing the patient. Obtains appropriate authorizations from the patient’s insurance carrier. Other duties as assigned. Maintains and updates physicians’ schedules, coordinates patient procedures, and provides hospital information as applicable. Reviews appointment bookings and ensures preferences are given to patients in emergency situations, maintaining a timely flow of patients.

Knowledge, Skills, And Abilities

• Demonstrated ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements [Required]
• Ability to operate a computer, copier, fax and scanner [Required]
• Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds [Required]

Education

• High School Grad or Equiv [Required]

Field Of Study

• None Required

Work Experience

• 1+ experience in medical setting [Preferred]

Additional Information

• None Required

Licenses And Certifications

• Basic Life Support - CPR Cert (BLS) [Preferred]

Physical Requirements:

• Physical Requirements - https://tinyurl.com/23km2677

(Please click the link below to view work requirements)

Pay Range

$15.87 - $25.38

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:

https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.