Care Coordinator

Anchor Health Home Care; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Anchor Health Home Care in Brooklyn, NY is seeking a full-time on-site Care Coordinator to organize and oversee home care services for clients and families. You will coordinate care plans, confirm service schedules, and liaise with caregivers and clinical staff to ensure seamless delivery of services.

The role emphasizes documentation, intake, assessments, follow-ups, and strong client-centered, culturally sensitive care, with a focus on maintaining excellent relationships and timely,

Qualifications

• High school diploma or equivalent required; additional education in healthcare or human services is an advantage.
• Prior experience in home care, healthcare coordination, or social services is preferred.
• Knowledge of home care practices and community resources.
• Strong communication and customer service skills; ability to work with interdisciplinary teams.
• Excellent organizational and time-management abilities with attention to detail.
• Proficiency with care management software or electronic health records.

Responsibilities

• Coordinate care plans and service schedules.
• Communicate regularly with clients, families, caregivers, and clinical staff.
• Monitor client needs and update documentation; support intake, assessments, and follow-ups.
• Address service-related inquiries and resolve routine issues.
• Collaborate with interdisciplinary team to ensure continuity of care.

Skills

Communication

Customer Service

Organization

Time Management

Interdisciplinary Collaboration

Care Coordination

Documentation

Home Care Experience

Education

High school diploma or equivalent

Additional education in healthcare or social services

Tools

Care Management Software

Electronic Health Records

Job description

Company Description

Anchor Health Home Care provides both pediatric specialty and traditional home care services, with caregivers who set a high standard of clinical competence and cultural sensitivity. The organization brings together HHAs, PCAs, RNs, therapists, social workers, and nutritionists who view care as a collaborative, team-based effort. When entering a client's home, Anchor Health Home Care professionals strive to become part of the family circle, fostering trust and respect. The care model emphasizes active involvement of clients and their families in every step of the process. This approach helps ensure that each individual remains surrounded by loved ones while receiving personalized, high-quality home care.

Role Description

The Care Coordinator is a full-time, on-site role based in Brooklyn, NY, responsible for organizing and overseeing home care services for clients and their families. This position involves coordinating care plans, confirming service schedules, and communicating regularly with caregivers, clinical staff, clients, and family members to ensure seamless delivery of services. The Care Coordinator will monitor client needs, update documentation, and support case management activities, including intake, assessments, and follow-ups. The role also includes addressing service-related inquiries, resolving routine issues, and maintaining strong relationships with clients through timely, professional customer service. Collaboration with interdisciplinary team members is essential to promote continuity of care and alignment with Anchor Health Home Care's standards.

Qualifications

• Ability to perform Care Coordination and Case Management activities, including organizing services, monitoring care plans, and supporting client follow-ups.
• Strong Communication and Customer Service skills to interact effectively with clients, families, caregivers, and clinical staff.
• Knowledge of Home Care practices and procedures, with an understanding of community-based resources and support services.
• Organizational and time-management abilities to handle multiple cases, maintain accurate records, and meet deadlines.
• Proficiency with basic computer applications and care management software or electronic health records.
• Prior experience in home care, healthcare coordination, social services, or a related field preferred.
• High school diploma or equivalent required; additional education in healthcare, social work, or human services is an advantage.
• Demonstrated ability to work collaboratively within an interdisciplinary team and to uphold client-centered, culturally sensitive care.