Care Coordinator

Jobtailor; Middleport (OH); On-site; USD 50,000 - 65,000; Full time

Job summary

Jobtailor seeks a dedicated care coordination specialist to support children and families in Ohio, focusing on behavioral health and developmental disabilities. You will plan and lead family-centered meetings, coordinate services at home or in the community, and partner with youth, families, natural supports, and providers to identify needs and goals.

Responsibilities include documentation in EHRs, compliance with HIPAA, and travel within the service area.

Qualifications

• Experience with care coordination in behavioral health or related public services.
• Knowledge of Hi-Fidelity Wraparound preferred; certification provided at employment.
• Experience with children and families in systems like Medicaid, school, and community services.
• Strong verbal and written communication; ability to maintain confidentiality.

Responsibilities

• Create, plan, organize, lead, and facilitate child and family team meetings.
• Provide care coordination in the family’s home, community, or preferred location.
• Partner with youth, families, natural supports, and service providers to identify needs and services.
• Support youth at home, in school, and in their communities.
• Lead teams in identifying needs, goals, and action steps.
• Maintain documentation required to access and maintain OhioRISE benefits.
• Travel within the assigned service area.
• Perform other duties as assigned.

Skills

Care Coordination

Hi-Fidelity Wraparound

Behavioral Health Services

Family Systems Knowledge

Effective Communication

Tools

Electronic Health Record Systems

Databases

Video Conferencing Tools

Internet-Based Office Tools

Job description

• Create, plan, organize, lead, and facilitate child and family team meetings
• Provide care coordination in the family’s home, community, or preferred location
• Partner with youth, families, natural supports, and service providers to identify care coordination needs and services
• Support youth at home, in school, and in their communities
• Lead teams in identifying needs, goals, and action steps
• Ensure youth and families have voice and choice in coordinated care and services
• Maintain documentation required to access and maintain OhioRISE benefits
• Meet ISBH OhioRISE quality and fidelity requirements
• Maintain knowledge of community resources
• Attend trainings and supervisions, including travel-required sessions
• Use databases and Electronic Health Record systems for client documentation
• Complete incident reporting and follow ISBH policies and procedures
• Travel within the assigned service area
• Perform other duties as assigned

Requirements

• Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field: three years with a high school diploma or equivalent; two years with an associate degree or bachelor's degree; or one year with a master's degree or higher
• Knowledge and experience in Hi-Fidelity Wraparound preferred; certification provided at time of employment
• Two years of experience in a coordinated supportive services or care coordination role preferred
• Experience working with people with autism spectrum disorders and developmental disabilities preferred
• Experience in family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development
• Qualifications and experience working with children and families experiencing serious emotional disturbance, trauma, co-occurring behavioral health disorders, and engagement with child-serving systems
• Effective verbal and written communication
• Ability to use a personal vehicle or company vehicle to provide services in homes, schools, and community settings
• Ability to maintain confidential information
• Ability to adhere to all safety, rules, regulations, and requirements
• Ability to bill Medicaid without restrictions
• Valid driver's license and ability to operate a motor vehicle
• Appropriate auto insurance coverage
• Ability to manage deadlines in a fast-paced, high-volume environment
• Ability to operate in an Internet-based, automated office environment
• Ability to operate, receive, and conduct on-camera video calls and/or meetings
• Minimum 100 Mbps high-speed internet connection
• Prolonged periods of sitting at a desk and working on a computer
• Ability to lift up to 15 pounds
• Must travel within the assigned service area
• Must complete assigned trainings and maintain required certifications
• Must maintain HIPAA compliance, mandated reporting requirements, and professional ethical guidelines

Core Competencies

Demonstrates expertise in care coordination and support for children and families, particularly in behavioral health and developmental disabilities. Proficient in maintaining documentation, adhering to quality standards, and utilizing electronic health record systems.

Highest-signal resume keywords

• Care Coordination
• Hi-Fidelity Wraparound
• Behavioral Health Services
• Family Systems Knowledge
• Effective Communication

ATS Optimization Keywords

Hard Skills

• Documentation Management
• Incident Reporting
• Case Management
• Child Development
• Trauma-Informed Care
• Medicaid Billing
• Community Resource Knowledge
• Child Protection
• Therapeutic Support
• Co-Occurring Disorders

Soft Skills

• Verbal Communication
• Written Communication
• Deadline Management
• Confidentiality Maintenance
• Interpersonal Skills

Certifications & Qualifications

• Hi-Fidelity Wraparound Certification
• Valid Driver's License
• Auto Insurance Coverage

Industry Keywords

• Child Welfare
• Developmental Disabilities
• Juvenile Justice
• Emotional Disturbance
• Child-Serving Systems
• Trauma
• Behavioral Health Disorders
• Community Systems

Tools & Technologies

• Electronic Health Record Systems
• Databases
• Video Conferencing Tools
• Internet-Based Office Tools