Care Coordinator

Connected Families New Hampshire; Keene (NH); On-site; USD 45,000 - 65,000; Full time

Job summary

Connected Families NH is seeking a Care Coordinator to provide family-centered planning facilitation and develop plans of care for children, youth, and families. The role involves coordinating services with multiple agencies, engaging families, and ensuring outcomes align with home, school, and community goals.

The coordinator will work in homes and communities, emphasizing family strengths, cultural competence, and high fidelity to the NH Wraparound Model. Travel within the region is expected.

Qualifications

• Bachelor’s degree in related field required.
• Minimum 2 years’ experience in health care, social services, behavioral health care, social work, human services, or education with care management experience.
• High school diploma or equivalency with experience in care settings and required training/certification for the care coordinator.

Responsibilities

• Maintains a caseload of 12 in weekly face-to-face wraparound planning and team meetings.
• Engage family in New Hampshire Wraparound process to identify unmet needs and supports.
• Develops and supports a family-based Plan of Care per NH Wraparound Manual.
• Coordinates and monitors services between agencies to meet identified needs.
• Identifies natural supports and community opportunities to build strengths and resilience.
• Establishes trusting relationships with child/youth clients and families.
• Schedules and facilitates family team wraparound meetings.
• Adheres to NH Wraparound Model and values.
• Enters case information into the data system.
• Follows ethical reporting and confidentiality standards.

Education

Bachelor’s degree in related field

High school diploma or equivalency

Job description

Job Description

The Care Coordinator provides family-centered planning facilitation, develops plans of care driven by the strengths and needs of the child, youth, and family/primary caregiver, obtains targeted support services, and monitors the provision and outcomes of plan so that the child or youth and family can be successful at home, at school, and in the community. To be effective, the coordinators will work with children/youth in their homes and communities, incorporate the entire family and their natural supports in planning process, focus on the child’s and family’s strengths, and demonstrate cultural and linguistic competence.

Essential Job Functions

• Maintains a caseload of 12 in weekly face-to face wraparound planning and team meetings.
• Engage family in New Hampshire Wraparound process to identify their unmet needs, functional strengths and individual supports that are vital to improving the daily functioning.
• Develops and supports a family based Plan of Care in accordance with New Hampshire Wraparound Manual and Curriculum.
• Coordinates and monitors service between agencies to meet the identified individual needs.
• Assists youth and family in identifying natural supports and community based opportunities and activities (sports, arts, clubs, and volunteerism) that nurture strengths, skills, and resilience, and provide support for youth and family to be fully engaged in their community.
• Establishes a trusting relationship with the child/youth client and family.
• Schedules, coordinates and facilitates family team wraparound meetings.
• Adheres to the New Hampshire Wraparound Model to maintain the highest fidelity in service to those values and principles.
• Enters all appropriate case specific information into the data system.
• Adheres to ethical, required reporting, and confidentiality standards as required by state laws and New Hampshire Wraparound standards.

Qualifications/Education/Training

• A minimum of a Bachelor’s degree from a recognized college or university in related field.
• A minimum of two years’ experience, preferably in health care, social services, behavioral health care, social work, human services, or education, with care management experience.
• A high school diploma or equivalency; and a) was a participant in, or is a direct caregiver, or was a direct caregiver of an individual who received services from the public child and family-serving system; and b) meets the training and certification requirements for the care coordinator.

Other Duties and Responsibilities

• Adheres to County and program policies and procedures.
• Extensive regional travel required. Occasional statewide travel and attendance at out-of-state Substance Abuse and Mental Health Services Administration conference required.
• Must maintain valid drivers license, current NH vehicle registration and inspection as well as insurance with a minimum of $50,000/$100,000 for bodily injury & property damage liability.

Company Description

Connected Families NH falls under the umbrella of Cheshire County; however this position is in our Claremont office working with team of professionals striving to make a difference for the families in communities Sullivan and lower Grafton counties.
Join us in our commitment to fostering mental well-being and creating a brighter, healthier future for individuals and families. Together we can make a real difference.

Company Description

Connected Families NH falls under the umbrella of Cheshire County; however this position is in our Claremont office working with team of professionals striving to make a difference for the families in communities Sullivan and lower Grafton counties.Join us in our commitment to fostering mental well-being and creating a brighter, healthier future for individuals and families. Together we can make a real difference.