Care Coordinator

Gastro Health; Cincinnati (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Profit sharing

Job summary

Gastro Health is seeking a Full-Time Care Coordinator in Cincinnati, OH to streamline patient-physician communications, coordinate medical care, and schedule procedures. You will manage appointments, authorizations, and medical records with a focus on patient satisfaction.

The role offers a Monday–Friday schedule with no weekends, competitive compensation, and a comprehensive benefits package designed to support work-life balance and professional growth.

Qualifications

• High school diploma or GED required.
• Knowledge of medical terminology.

Responsibilities

• Act as liaison and coordinate patients' medical care.
• Streamline patient-physician communications for satisfaction.
• Schedule procedures and follow-ups.
• Obtain authorizations and manage records.
• Assist patients with questions and issues.
• Complete tasks in the Electronic Medical Record.

Skills

Medical terminology

Education

High school diploma or GED

Job description

Gastro Health is seeking a Full-Time Care Coordinator to join our team!

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.

This role offers:

• A great work/life balance
• No weekends or evenings – Monday thru Friday
• Paid holidays and paid time off
• Rapidly growing team with opportunities for advancement
• Competitive compensation
• Benefits package

Duties you will be responsible for:

• Serve as the liaison or coordinator for the patients medical care
• Streamline all patient-physician communications to ensure patient satisfaction
• Provide medical literature and clinical preparation instructions to patients
• Assist patients with questions and/or concerns regarding procedures
• Schedule all procedures to be performed by the physician
• Review the physicians schedule for maximum scheduling efficiency
• Schedule all diagnostic tests, procedures and follow-up appointments
• Obtains all authorizations for procedures and tests
• Schedule follow-up appointments including recalls
• Check-out patients at the end of their visit and provide next step instructions
• Request medical records from doctors and hospitals
• Returns patient calls promptly and professionally
• Call-in new prescriptions and refills and obtain authorization if necessary
• Obtain lab results including stat requests
• Complete tasks from Electronic Medical Record
• Reviews open orders every three days and works accordingly
• Sends history and physical forms to outpatient facility
• Other duties as assigned

Minimum Requirements:

• High school diploma or GED equivalent
• Medical terminology knowledge

We offer a comprehensive benefits package to our eligible employees:

• Medical
• Dental
• Vision
• Spending Accounts
• Life / AD&D
• Disability
• Accident
• Critical Illness
• Hospital Indemnity
• Legal
• Identity Theft
• Pet
• 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
• Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining our growing Gastro Health team!