Care Coordinator

Gastro Health; Miami (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) retirement plans

Health insurance

Paid holidays and paid time off

Discounts at local fitness clubs

Dental insurance

Vision insurance

Flexible spending accounts

Voluntary life insurance

Voluntary disability insurance

Accident insurance

Hospital indemnity insurance

Critical illness insurance

Identity theft insurance

Legal insurance

Pet insurance

Paid time off

Discounts at local fitness clubs

Discounts at AT&T

Tickets at Work discounts

Job summary

A leading healthcare provider in Miami is seeking a Full-Time Care Coordinator to handle administrative tasks and serve as a liaison for patients' medical care. Responsibilities include scheduling, communications, and ensuring a seamless patient experience. The candidate should have a high school diploma and 2+ years of experience as a medical assistant. This role offers competitive compensation and a variety of benefits, including health insurance and a 401(k) plan.

Qualifications

• 2+ years experience as medical assistant required.
• Certified Medical Assistant (AAMA) preferred.
• 2+ years experience as medical assistant required or related role.

Responsibilities

• Handle all administrative tasks and duties for the physician/provider.
• Serve as the liaison or coordinator for the patient's medical care.
• Streamline all patient-physician communications to ensure patient satisfaction.
• Schedule all diagnostic tests, procedures and follow-up appointments.
• Assist patients with questions and concerns regarding procedures
• Schedule all procedures to be performed by the physician
• Review the physician’s schedule for scheduling efficiency
• Schedule diagnostic tests, procedures and follow-ups
• Obtain authorizations for procedures and tests
• Call patients to confirm procedures a week in advance
• Schedule follow-up appointments including recalls
• Check-out patients and provide next steps
• Request medical records from doctors and hospitals
• Return patient calls promptly and professionally
• Call in new prescriptions and renewals as needed
• Obtain lab results including stat requests
• Complete tasks from Electronic Medical Record system
• Review open orders every three days and act accordingly
• Contact patients with test results
• Send history and physicals to outpatient facility
• Other duties as assigned

Skills

Medical terminology knowledge

Communication skills

Organizational skills

Education

High school diploma or GED equivalent

Certified Medical Assistant (AAMA) preferred

Job description

Gastro Health is seeking a Full‑Time Care Coordinator to join our team!

Gastro Health is a collaborative and growth‑oriented environment with consistent hours (Monday‑Friday) and a focus on work/life balance.

Benefits of this Role

• Great work/life balance
• No weekends or evenings
• Paid holidays and paid time off
• Rapidly growing team with opportunities for advancement
• Competitive compensation
• Benefits package

Responsibilities

• Handle all administrative tasks and duties for the physician/provider
• Serve as the liaison or coordinator for the patient’s medical care
• Streamline all patient‑physician communications to ensure patient satisfaction
• Provide medical literature and clinical preparation instructions to patients
• Assist patients with questions and/or concerns regarding procedures
• Schedule all procedures to be performed by the physician
• Review the physician’s schedule for maximum scheduling efficiency
• Schedule all diagnostic tests, procedures and follow‑up appointments
• Obtain all authorizations for procedures and tests
• Call patients to confirm procedures a week in advance
• Schedule follow‑up appointments including recalls
• Check‑out patients at the end of their visit and provide next step instructions
• Request medical records from doctors and hospitals
• Return patient calls promptly and professionally
• Call in new prescriptions and refills and obtain authorization if necessary
• Obtain lab results including stat requests
• Complete tasks from Electronic Medical Record
• Review open orders every three days and work accordingly
• Contact patients with test results
• Send history and physical forms to outpatient facility
• Other duties as assigned

Minimum Requirements

• High school diploma or GED equivalent
• Certified Medical Assistant (AAMA) preferred
• 2+ years experience as medical assistant required
• Medical terminology knowledge

Benefits & Compensation

• 401(k) retirement plans with employer Safe Harbor Non‑Elective Contributions of 3%
• Discretionary profit‑sharing contributions of up to 4%
• Health insurance
• Employer contributions to HSAs and HRAs
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Voluntary life insurance
• Voluntary disability insurance
• Accident insurance
• Hospital indemnity insurance
• Critical illness insurance
• Identity theft insurance
• Legal insurance
• Pet insurance
• Paid time off
• Discounts at local fitness clubs
• Discounts at AT&T

Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.

Gastro Health is the one of the largest gastroenterology multi‑specialty groups in the United States, with over 130+ locations throughout the country. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience.

Gastro Health is a proud Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining our growing Gastro Health team!